need help - Page 2 — Scope | Disability forum
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  • Globster
    Globster Community member, Community Volunteer Host, CP Network, Scope Member Posts: 2,385 Disability Gamechanger
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    @Alex_Scope
    i did not have to use a authentication app for scope  :)

    I am a Community Volunteer Host. Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.

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  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,562 Disability Gamechanger
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    Thanks for explaining @Globster I've had a quick search online, and found this answer to the question: 'How do I turn off Microsoft Authenticator?'
    • Go to https://account.microsoft.com 
    • On the "Security" tab in the "Additional Security Options" section click on "Microsoft Authenticator App"
    • click on "Remove"
    I hope this helps you out, let us know! :) 
    Online Community Coordinator
    Scope

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  • Globster
    Globster Community member, Community Volunteer Host, CP Network, Scope Member Posts: 2,385 Disability Gamechanger
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    @Alex_Scope I have not been able to get back outlook outlook I have now contacted Microsoft on Twitter to see if they can get back into my email address  :)
     I will keep the communication updated on this matter  :)

    I am a Community Volunteer Host. Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.

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  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,562 Disability Gamechanger
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    Thanks @Globster I hope they can help support you with this :) 
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    Scope

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  • Globster
    Globster Community member, Community Volunteer Host, CP Network, Scope Member Posts: 2,385 Disability Gamechanger
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    @Alex_Scope I not sure if I will get my outlook account back I have to wait a 30 day period to see if I can access to my outlook account again 

    I just been busy trying to contact the different organisations that my account is linked to I get them to change the email address on my account so I never lose my account again I don’t think I will ever create a new outlook account ever again but It has been a true a nightmare for me losing the authentication app to access the account I am totally upset with myself to let something like this happen I had to wipe my passwords from my computer before it went for repair and I did not did not save or write my passwords down somewhere safe so that what I have learnt from this experience  :)

    I am a Community Volunteer Host. Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.

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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    I'm so sorry you've been having such a nightmare with it all @Globster Please keep us updated if anyone gets back to you :) 
    Hannah - She / Her

    Online Community Coordinator @ Scope

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  • Globster
    Globster Community member, Community Volunteer Host, CP Network, Scope Member Posts: 2,385 Disability Gamechanger
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    Just a quick update I have finally been able to gain access to my outlook email account once again this is a relief for me big thanks for all of the scope online community support and help with this matter can finally be put to rest   <3

    I am a Community Volunteer Host. Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.

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