I'm in the support group, but got a letter saying a work coach would ring me

juey23

I’m in the support group but got a letter saying a work coach will ring me it’s made me so anxious and worried 

Alex_Alumni

Hello @juey23 and welcome to the community Thanks for joining today. 

I'm sorry to see you're feeling anxious, is this for Employment Support Allowance (ESA)? What about things is making you feel worried?  

juey23

I’m in the support group but had a letter today saying I have a telephone interview with a work coach I’m all very new to this but had an interview over the phone for my assessment to see which group I would be put in and now this letter came today 

juey23

I had my letter to say ild be put in support group before Christmas and now had this one come today

Alex_Alumni

That's okay, thanks for explaining it to me, that's really helpful. It's completely understandable to feel a bit worried when you're not sure what's going on.

Can I ask what exactly the wording was for the group you're in? There are 3 possible results after the assessment.

• You are found to have limited capacity for work and work-related activity
• You are found to have limited capacity for work
• You are found fit for work.

You can read more about it here.

poppy123456

Hi,

If you claimed ESA at anytime during the pandemic it could be a telephone call to agree to your claimant commitments, which will simply be to agree to report any changes and that's it. Although people have been receiving letters for these appointments but they've had to attend their local Job centre.

There will be no further appointments after this, until your next work capability assessment.

juey23

Ok that’s good news I won’t worry so much now they are doing it over the phone thankyou quite a lot of people are having them and said nothing to worry about just to agree commitments 

Alex_Alumni

I'm glad poppy123456 was able to reassure you @juey23, let us know if we can help with anything else.

juey23

I will thankyou very much for all your help like I said I’m new to all this stuff but it’s great we can come on here for help x