Remaining politically neutral during General Election 2024


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Morning.. uc log in

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lollie67
lollie67 Community member Posts: 1 Listener
edited March 2022 in Universal Credit (UC)
I tried to log on to my uc account yesterday it took forever to log me in, then I had a random pop up asking if I had help applying which is the first time Iv ever seen it. This happened to anyone else?

Comments

  • poppy123456
    poppy123456 Community member Posts: 57,119 Disability Gamechanger
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    Hi,
    I just logged into my daughters journal. (i'm her appointee and manage her claim for her)I had exactly the same, with a few other questions after. It looks like a small survey to me and nothing to worry about.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi there 

    Other members have also mentioned this 
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    We’ll probably see some DWP statistic saying how easy it is to claim UC because xx% manage it without help! (Which wouldn’t tell us anything about whether the claims are correctly completed and/or correctly processed.)
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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