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UC payment to closed bank account

davidsmig

Has anyone ever had a payment sent to a blocked/banned or closed bank account?

I tried to change circumstances in my journal but I was too late
payment was already processed to the closed account

I’ve rang UC they said it’s been sent to that bank account. they understand the situation and said they have to wait for it to bounce back. So I rang the bank with a BACS number to track the payment they said It bounced back straight away and never entered the account

im just wondering how long will it take to bounce back to UC so they can send it to the new bank details. Was meant to get paid today and it’s my sons birthday if I don’t get help my 1pm I’m going to have to cancel his birthday party

im with TSB bank

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Comments

poppy123456

Hi,

There are no timescales. When you changed your bank details were you asked to attend your local job centre to confirm your new bank details? They won't send payment to a new bank account until this is done.

davidsmig

poppy123456 said:

Hi,

There are no timescales. When you changed your bank details were you asked to attend your local job centre to confirm your new bank details? They won't send payment to a new bank account until this is done.

Hello poppy thanks for replying as I’m really stressed
yes I went into job centre yesterday and confirmed my bank details so there it’s all up and running UC saying it COULD take up to 3 working days.. and my bank said up to 48hrs but could be a couple hours. Just want a Straight answer. Had to us ever happened to anyone else

poppy123456

I honestly don't think you will get the straight answer you're looking for. Put a message onto your journal under the payment section and hopefully someone will see that today.

davidsmig

Was just wondering if it’s happened to anyone else and how long they had to wait??

calcotti

Even if somebody else responds that isn't going to tell you what will happen in your case. If UC have said up to three days that's what you need to allow and if not received by then chase again.

poppy123456

calcotti said:

Even if somebody else responds that isn't going to tell you what will happen in your case.

Indeed, everyone's case will be different.

davidsmig

Ok sorry

davidsmig

I’m young and I’m new to this I don’t really understand how it works

davidsmig

And the only reason I’m upset is because it’s my sons 3rd birthday today I arranged a party for him and some of his cousins to attend but I’m going to have to cancel it it’s really really upsetting

otherwise I would just of waiting and not stressed out

poppy123456

DWP can't send the payment until the other one has been received back. Are you able to borrow some money from family or a friend until you have your payment? This way your son's party can still go ahead.

janer1967

You don't have to be sorry and realise how upset you will be

Your son won't even notice or remember buf why don't you just have a little tea party invite the cousins and ask others to bring along some snacks with them

Adrian_Scope

Have you managed to sort this out and received your money now. Did your son have a good birthday @davidsmig?

rbbopa71

Hi I'm going through this now I changed banks and waiting for the Halifax to send money back to HMRC but in my journal they have said that I have withdrawn the funds wich is absolute rubbish because the account is closed and they have put a default on my credit file

poppy123456

rbbopa71 said:

Hi I'm going through this now I changed banks and waiting for the Halifax to send money back to HMRC but in my journal they have said that I have withdrawn the funds wich is absolute rubbish because the account is closed and they have put a default on my credit file

Your question is confusing. You mention a journal and then mention HMRC. A journal refers to Universal Credit, which is administered by DWP and not HMRC.

Claiming any benefits will not have any impact on your credit file.

leejeff123

Hi im just wondering if you solved the benefits going into your closed account I’m having the same problem a reply would be apreciated thankyou

poppy123456

leejeff123 said:

Hi im just wondering if you solved the benefits going into your closed account I’m having the same problem a reply would be apreciated thankyou

The bank will send the payment back to DWP. Once they receive it then should issue another payment. I have no idea how long this will take.

Internationalbob1007

Did you get your payment?

How long did It take?

As I am going through the same ordeal.

poppy123456

https://forum.scope.org.uk/discussion/comment/903391#Comment_903391

This thread is more than 2 years old and the member hasn't been active in that time so you may not get a reply.

You will receive your payment but you need to wait for DWP to receive it back and for them to re send the payment.

Internationalbob1007

Thanks for the reply.

Do you by any chance happen to know what timescale is involved, is it days or weeks.

poppy123456

https://forum.scope.org.uk/discussion/comment/903424#Comment_903424

I have no idea, sorry.

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