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I haven't had notice of assessment report being received by DWP. Is this normal?

julie265

Hi all had a telephone assessment 21/3/2022 been reading through and keep seeing assessment report received by dwp day after or within a few days I haven’t received this is this normal ?? Thanks

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poppy123456

Hi,
You don’t say which benefit this is related to? PIP or the work capability assessment?

Either way, sometimes the report takes longer to be returned to DWP. If it’s chosen for audit this will delay it being returned. If this is what’s happened, it’s nothing at all for you to worry about, they are just checking the health assessment providers were doing their job correctly.

DWP can also only send a text message if they have your mobile number.

julie265

Thanks for your reply it was a pip assessment
you say chosen for audit what does this mean thanks just unfamiliar with all this

poppy123456

An audit is as advised here.

poppy123456 said:

it’s nothing at all for you to worry about, they are just checking the health assessment providers were doing their job correctly.

julie265

Thankyou I think the assessor was very thourer
assessment lasted about 1hour 10 mins and covered everything in depth
very pleasant lady

Tori_Scope

Welcome to the community @julie265

I'm glad that you seemed to have quite a positive experience with the telephone assessment! Best wishes for the outcome, and please do keep us updated.

If you have any further questions, please do let us know. I hope you're not waiting too long for the decision.

julie265

Actually had txt message this morning saying Report has been sent to dwp Thankyou for your reply’s will keep you updated

Tori_Scope

Great @julie265

Thanks for updating us!

julie265

Hi had letter this morning about my pip claim I think I’m one of the fortunate ones who has had a pleasant experience with my phone assessment
and i am pleased to say I was awarded enhanced on both
so relieved this is over and thanks to this online forum it’s been amazing best wishes for everyone still waiting a decision

audrey78

julie265 said:

Thanks for your reply it was a pip assessment
you say chosen for audit what does this mean thanks just unfamiliar with all this

I didn't recive a text either but I called up 48hrs after my assessment and requested a copy so not sure if they text everyone or not I had mines 5th April

julie265

Hi Audrey I did receive a txt about a week later my assessment was by phone on 21st march I’ve had my decision yesterday by letter so took bout 3 weeks which I was surprised by I had good news I got enhanced on both hope you get a quick decision and wish you luck

SueHeath

Nice to hear good news @julie265
Hope you get chance to join in some of the other chats

julie265

Will definitely share my experience Thankyou

Toby2007

Hi everyone I had my phone assessment Monday my partner did this for me as am profoundly deaf and I can't hear on the phone
When will I receive a text from DWP to say they have received the assessment report the guy did say to my partner he was sending it that day
Thank you

poppy123456

Toby2007 said:

Hi everyone I had my phone assessment Monday my partner did this for me as am profoundly deaf and I can't hear on the phone
When will I receive a text from DWP to say they have received the assessment report the guy did say to my partner he was sending it that day
Thank you

Sometimes it's returned the same day, sometimes within 1 week. Other times longer. If it's been chosen for audit then it could take quite a few weeks.

kiarlah3

julie265 said:

Actually had txt message this morning saying Report has been sent to dwp Thankyou for your reply’s will keep you updated

How long after was it had my assessment done 2 weeks ago still no message saying report had been received

Albus_Alumni

Hi @kiarlah3, welcome to the community.

The post you're replying to is from 2022, so I'm unsure if they'll reply. But it can be several weeks before you hear back about your report being received. If you're worried it may be worth calling them, just for peace of mind.