I haven't had notice of assessment report being received by DWP. Is this normal?

julie265
julie265 Community member Posts: 7 Connected
edited March 2022 in PIP, DLA, and AA
Hi all had a telephone assessment 21/3/2022 been reading through and keep seeing assessment report received by dwp day after or within a few days I haven’t received this is this normal ?? Thanks 

Comments

  • poppy123456
    poppy123456 Community member Posts: 61,069 Championing
    Hi,
    You don’t say which benefit this is related to? PIP or the work capability assessment? 
    Either way, sometimes the report takes longer to be returned to DWP. If it’s chosen for audit this will delay it being returned. If this is what’s happened, it’s nothing at all for you to worry about, they are just checking the health assessment providers were doing their job correctly. 
    DWP can also only send a text message if they have your mobile number. 
  • julie265
    julie265 Community member Posts: 7 Connected
    Thanks for your reply it was a pip assessment 
    you say chosen for audit what does this mean thanks just unfamiliar with all this 
  • poppy123456
    poppy123456 Community member Posts: 61,069 Championing
    An audit is as advised here.
     it’s nothing at all for you to worry about, they are just checking the health assessment providers were doing their job correctly. 

  • julie265
    julie265 Community member Posts: 7 Connected
    Thankyou I think the assessor was very thourer
    assessment lasted about 1hour 10 mins and covered everything in depth 
    very pleasant lady 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,445 Championing
    Welcome to the community @julie265 :) 

    I'm glad that you seemed to have quite a positive experience with the telephone assessment! Best wishes for the outcome, and please do keep us updated.

    If you have any further questions, please do let us know. I hope you're not waiting too long for the decision.
  • julie265
    julie265 Community member Posts: 7 Connected
    Actually had txt message this morning saying Report has been sent to dwp Thankyou for your reply’s will keep you updated 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,445 Championing
    Great @julie265 :) Thanks for updating us!
  • julie265
    julie265 Community member Posts: 7 Connected
    Hi had letter this morning about my pip claim I think I’m one of the fortunate ones who has had a pleasant experience with my phone assessment 
    and i am pleased to say I was awarded enhanced on both
    so relieved this is over and thanks to this online forum it’s been amazing best wishes for everyone still waiting a decision 
  • audrey78
    audrey78 Community member Posts: 27 Contributor
    julie265 said:
    Thanks for your reply it was a pip assessment 
    you say chosen for audit what does this mean thanks just unfamiliar with all this 
    I didn't recive a text either but I called up 48hrs after my assessment and requested a copy so not sure if they text everyone or not I had mines 5th April 
  • julie265
    julie265 Community member Posts: 7 Connected
    Hi Audrey I did receive a txt about a week later my assessment was by phone on 21st march I’ve had my decision yesterday by letter so took bout 3 weeks which I was surprised by I had good news I got enhanced on both hope you get a quick decision and wish you luck
  • SueHeath
    SueHeath Community member Posts: 12,388 Championing
    Nice to hear good news @julie265
    Hope you get chance to join in some of the other chats 
  • julie265
    julie265 Community member Posts: 7 Connected
    Will definitely share my experience Thankyou 
  • Toby2007
    Toby2007 Community member Posts: 37 Listener
    Hi everyone I had my phone assessment Monday my partner did this for me as am profoundly deaf and I can't hear on the phone 
    When will I receive a text from DWP to say they have received the assessment report the guy did say to my partner he was sending it that day 
    Thank you
  • poppy123456
    poppy123456 Community member Posts: 61,069 Championing
    Toby2007 said:
    Hi everyone I had my phone assessment Monday my partner did this for me as am profoundly deaf and I can't hear on the phone 
    When will I receive a text from DWP to say they have received the assessment report the guy did say to my partner he was sending it that day 
    Thank you

    Sometimes it's returned the same day, sometimes within 1 week. Other times longer. If it's been chosen for audit then it could take quite a few weeks.
  • kiarlah3
    kiarlah3 Community member Posts: 2 Listener
    julie265 said:
    Actually had txt message this morning saying Report has been sent to dwp Thankyou for your reply’s will keep you updated 
    How long after was it had my assessment done 2 weeks ago still no message saying report had been received 
  • Albus_Scope
    Albus_Scope Posts: 7,692 Online Community Team
    Hi @kiarlah3, welcome to the community.  :)

    The post you're replying to is from 2022, so I'm unsure if they'll reply.  But it can be several weeks before you hear back about your report being received.  If you're worried it may be worth calling them, just for peace of mind.