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One for the mods - notification settings

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Cartini
Cartini Community member Posts: 1,108 Pioneering
Hi,

I couldn`t find a suitable place for this, so I`m doing this here.

I`d rather not be notified of any comments for discussions I start or have taken part in (I prefer to browse), so I`ve deselected all notification ticks from the relevant boxes and saved my choice.

However...... I still get email notifications and this error may have something to do with it:  Request failed with status code 403.

Would someone mind checking this for me please.

Thank  you,

Andy

Comments

  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi there 

    This is a known issue which is being looked into and reported several times 

    There is a work around by admin removing your email from your account but then you get no emails or notifications 

    If you email community@scope.org.uk they can deal with this 
  • Cartini
    Cartini Community member Posts: 1,108 Pioneering
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    Hi janer1967,

    Thank you.  I`ll wait for the resolution to be implemented.

    Andy,
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
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    Hi @Cartini

    I've removed all your ticked email notification preferences, so hopefully you will get less emails now, but do let me know if you'd like any put back on.

    As janer says the error message is a known issue we are working to resolve :)
    Online Community Coordinator
    Scope

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  • Cartini
    Cartini Community member Posts: 1,108 Pioneering
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    Hi @Cartini

    I've removed all your ticked email notification preferences, so hopefully you will get less emails now, but do let me know if you'd like any put back on.

    As janer says the error message is a known issue we are working to resolve :)

    Hi Alex_Scope,

    Thank you.

    Andy
  • poppy123456
    poppy123456 Community member Posts: 57,229 Disability Gamechanger
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    I hope it's sorted now. I must admit, receiving all those notifications would drive me crazy.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Cartini
    Cartini Community member Posts: 1,108 Pioneering
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    I hope it's sorted now. I must admit, receiving all those notifications would drive me crazy.

    Hi poppy123456,

    It is sorted now thank you and it was driving me crazy.

    Andy
  • Lisatho11987777
    Lisatho11987777 Scope Member Posts: 5,911 Disability Gamechanger
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    I still don't get email notifications and I still can't comment on some threads because the comment box is Hugh and the keyboard doesn't come up so that you can type
  • Tori_Scope
    Tori_Scope Scope Posts: 12,499 Disability Gamechanger
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    Would you be able to send a screenshot of what the comment box looks like when you're not able to type in it @lisathomas50

    Would you also be able to send me a PM clarifying which email notifications you would like to receive? 

    Apologies that this is an ongoing issue, everyone. We've reported it numerous times to our platform providers! 

    National Campaigns Officer at Scope, she/her

  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    It's been going on forever its about time it was sorted I would be questioning the service your platform providers are offering 
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