Do you always get a text?

talsmummy82
talsmummy82 Online Community Member Posts: 4 Listener
Reading through posts on here it seems as though most people have had a text within 48 hours of assessment to say they have received the report. I had my assessment a week ago and haven’t had this text yet. Is it possible that they have received it but not sent a text? 

Comments

  • calcotti
    calcotti Online Community Member Posts: 10,001 Championing
    You don't always get a text, on the other hand they may not have received the report yet.
  • gemd
    gemd Online Community Member Posts: 23 Connected
    Reading through posts on here it seems as though most people have had a text within 48 hours of assessment to say they have received the report. I had my assessment a week ago and haven’t had this text yet. Is it possible that they have received it but not sent a text? 
    Good morning, I received a text on Monday morning saying” you’ve asked us to look at our decision again, and we have all the information we need,we’ll be in touch within 12 weeks.” 

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    gemd said:
    Reading through posts on here it seems as though most people have had a text within 48 hours of assessment to say they have received the report. I had my assessment a week ago and haven’t had this text yet. Is it possible that they have received it but not sent a text? 
    Good morning, I received a text on Monday morning saying” you’ve asked us to look at our decision again, and we have all the information we need,we’ll be in touch within 12 weeks.” 

    This is for the MR, so it’s different to the OP who’s recently just had their assessment.
    OP, sometimes reports are chosen for audit. If this happens it delays the report being returned to DWP. It’s nothing for you to worry about if it has, it just means they are checking the assessor did their job correctly.