pip contact — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

pip contact

Options
dve24
dve24 Community member Posts: 11 Connected
hello good day for the last few days I've been trying to get through to the pip enquiry line to find out about my payment after a successful tribunal that was on the 05 of May I've not heard anything from them and can't get a answer on the phone even after a hour on the line been trying for the last week just can't get a answer? 

Comments

  • poppy123456
    poppy123456 Community member Posts: 54,368 Disability Gamechanger
    Options
    The best time to ring them will be as soon as they open at 9 am. After a Tribunal win it often takes at least 8 weeks, sometimes longer to pay what they owe and put any award into payment.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • dve24
    dve24 Community member Posts: 11 Connected
    Options
    hey poppy I finally got through to them, but have another question if you don't mind. I won my tribunal but I'm not getting my backdated payment until I complete a assessment just wondering if that's correct as I will need to wait longer now, my question is am i entitled to my backdated money before assessment as my claim hasn't technically stopped? thanks
  • poppy123456
    poppy123456 Community member Posts: 54,368 Disability Gamechanger
    Options
    Was the Tribunal because you failed to attend an assessment? If so when was that award due to end and when did your payments stop?
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.

Brightness

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.