Remaining politically neutral during General Election 2024


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PIP claim ID check?

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ScouseSooty
ScouseSooty Community member Posts: 1 Listener
edited July 2022 in PIP, DLA, and AA
I filled out my PIP claim form and have had my telephone consultation but now they are asking me for my passport or drivers licence and a utility bill  surely they know who I am, why have they suddenly done this, Can anybody help please.

Comments

  • SueHeath
    SueHeath Community member Posts: 12,420 Disability Gamechanger
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    Morning @ScouseSooty welcome to our great group.
    The only thing i can think of is an identity check, perhaps they have more then one person with the same name or problem with your national insurance number, or even were you live.

    When the group wake up hopefully someone in the know will have the answer for you. 
  • chiarieds
    chiarieds Community member Posts: 16,165 Disability Gamechanger
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    I think a passport is sometimes asked for to confirm immigration status, or if you've been living abroad that you have since lived in England/Scotland/Wales for 2 of the past 3 years normally.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,561 Disability Gamechanger
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    Hello and welcome to the community @ScouseSooty and thanks for your query. 

    It sounds like they need to check that information, but I'm not sure exactly what the reason is. To help everyone find your post I've moved it over into our PIP category and edited the title slightly.

    If I can help with anything else in the meantime, please do ask :)

    Alex
    Online Community Coordinator
    Scope

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