Problem renewing Disabled railcard — Scope | Disability forum
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Problem renewing Disabled railcard

forgoodnesssake Community member Posts: 486 Pioneering
(Not sure if this is the right place to post this but can't see "travel" anywhere else)
I am trying to renew my son's disabled railcard but the site has been displaying this message for ages.

"500 - Oops! Something is broken.

We are experiencing technical difficulties at this time and working to correct the problem."

I gather that there have been real issues with railcard website on and off for months now but other sorts of railcard can be bought in stations...but the disabled one can' what on earth is going on and how can disabled people get or renew a railcard??

I have contacted them on their contact form but don't expect a response any time soon..

Scope...can you help, because yet again disabled customers are being treated very much as the poor relation...



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