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We want to hear from you: please tell us about your experience of the online community.

How do you access pip points?

durhamjaide2001

I require a bus pass but can't find anywhere how do I go about getting one?

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janer1967

Hi and welcome to the community

You need to get one through your local bus company or local council

Each have different eligibility criteria

poppy123456

You can check the criteria here for your local Authority. https://www.gov.uk/apply-for-disabled-bus-pass

durhamjaide2001

I know the criteria I just don't know how to gain access to PiP points

poppy123456

Sorry but I don’t know what you mean by that. Do you currently have a PIP award?

Tori_Scope

Hi @durhamjaide2001

Are you looking for a copy of your PIP award?

durhamjaide2001

Tori_Scope said:

Hi @durhamjaide2001 Are you looking for a copy of your PIP award?

Yep

bg844

You need to contact PIP who will arrange for this to be sent out to you:
0800 121 4433. Press option 6 and after you hear your next payment you will be put through to an advisor. I also advise that you phone bang on 9am and you should get straight through.

L_Volunteer

I can see @bg844 has already responded to you @durhamjaide2001. Do you feel this response has answered your question now?

Please don't hesitate to let us know if we can provide any further clarity or support. We are all here for you and listening to you

durhamjaide2001

No not really I don't like speaking on the phone either

poppy123456

durhamjaide2001 said:

No not really I don't like speaking on the phone either

I’m sorry you felt your question wasn’t answered.

Unfortunately that is the only way to have a copy of your award sent to you. Do you have someone that can ring for you?

janer1967

I requested a copy of mine last week it only took 20 min to get through I rang at 910 on Mon

Quick easy call.

L_Volunteer

Thanks for sharing your experience with us @janer1967. I am sure your experience will be invaluable to anyone experiencing anything similar