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Hi @Shamus. Welcome to Scope’s forum. It is great to see you have joined us. How are you at the moment?
Thanks for already finding the courage to reach out to us. I appreciate how much courage it can take to reach out, especially when you are finding things tough and are new.
I can see @poppy123456 has already responded to you. Do you feel Poppy’s response has provided you with the support you need, though not what you had hoped?
Good luck with calling ESA. Please feel free to let us know how things go and if you need any further support in the meantime.
We are all here for you and listening to you. Take care for now and we will look forward to, hopefully, hearing from you again soon
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