Hi, friend name is bigperson2018!

HI I AM on line to help a man who is in need of help in the axbridge area of somerset  he is only receiving carers allowance for his frail mother who is disabled and gets pension and  any monies she is entitled to  as they live in the same flat 2 bed  this monies her son receives comes out of her benefits I believe   one way or another he only claims this as he was at some point claiming incapacity benefit and it stopped  back a few years ago  with limited understanding reading writing have no idea why he never claimed esa  he said he has never heard of it  and was on dla and a carer filled his form out wrong and he was refused pip  so went 9 mths with out monies and had some backdated dla  the in the summer he was told he dla was ending again and he says the letter went missing at the doctors surgery   so missed the appeal  or a pip claim again  and so has nothing  he has no net work of help or has problems understanding the stress put him in hospital for 2 weeks this has only come to my attention as my friend helps out doing the lawn  and odd jobs and have built up a friendship  a little and my friend picked up on what was going on and asked qs  its rather confussing  I don't know where to start as his phone understanding is not that good either  I have asked him to contact the dla and pip to find out how I can get all the info of what has been happening by giving them my name not sure what he would need to do to do this as  any answers  please advise ..
he is bed ridden as over 30 stone cant walk very much other than loo with walker /stick and mum out side door in case of falls  he is like a learning difficulties person like a child as has had trauma in his life and has mental health issues and a list of problems scared to go out  all types of things when released from hospital he got help with a rail and a ramp going in/out side soon but no other help he was told ever happened  no family friends network or a doctor who knows all just some stuff as when seen at home dosnt have much contact from my under standing  as it would be home visits he can not go there  the mum has limited understanding  but has 1/2 hr help a day  but the son over 50   his learning difficulties are not from birth . im not sure who to contact to get help with form filling or helping him any ideas in the area I mentioned im in devon  can only phone for chats I have some understanding with pip and eas forms of the point system and   and how awful the whole thing is to get these benefits but would like help if other organisations can help not so keen on the cab tho  if have heard there is a scope in Bridgwater not that far  any advice would be great this guy seems to missing out on so much money and is struggling with all and worries and scared  thanks