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Can they reduce my personal budget when the complaint hasn't been resolved?

anaqi

Hi!

I had a social care review in October and despite the assessor recommending my personal budget should stay the same it has been cut by 7 hours per week. I have complained to the manager and the complaints department, and I quoted several statements from the Care Act as I think the cut is unlawful. My needs, circumstances and eligibility have not changed but the local authority insist the new budget will meet my needs. They said my family can care for me but they can't due to work commitments and health problems.

I have taken my complaint to the Local Government Ombudsman and my MP has written a letter of support but the local authority are still going to make the cut on 5th March 2019 despite the fact the my complaint has not been resolved.

Are they legally allowed to do this?

Thanks!

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Comments

Roddy

anaqi

The last time I called CAB they hadn't got a clue about any of the issues I was having. It was a complete waste of time.

I don't want Children's Services involved. I was forced down this route when they were small and it was a horrible experience. I wanted to speak to someone to ask what type of help they could provide but I wasn't allowed to do that. They said the only thing I could do was report the children whose welfare I was concerned about. There was no way I was going to report my own children to social services. I was not concerned about their welfare I just needed help to leave the house with them as I was disabled and my PA couldn't push my wheelchair AND their pushchair at the same time.

My children don't need help from social services, they just need support from me, but as a disabled parent I need support to meet my parental responsibilities. I can't imagine Children's Services giving my children a budget to pay a cleaner to do their chores for them, they'll say that's my job as a parent. It's a catch 22 situation and I end up suffering because no-one will take responsibility.

Chloe_Alumni

Hi @anaqi, I am sorry Disability Law service is yet to get back to you and that your current situation is really tough at the moment. Here are some alternative people who could help.

Patients Association

Patients Association may be able to provide support and guidance. Here is some information about their helpline:

Opening hours

Monday to Friday from 9.30am to 5pm.

Calls outside these times will be answered as soon as possible if you leave a message with your telephone number.

Call us

Our trained advisers offer free and confidential advice, information and guidance and are happy to answer your questions.

You can call our helpline on 0800 345 7115 (freephone number), or on 020 8423 8999.

Advice Local

AdviceLocal offers local advice and may highlight an organisation that is close to you.

SEAP

SEAP is an independent charity that provides free independent and confidential advocacy services.

Helpline

You can contact your local seAp team by clicking here - or call our central number 0330 440 9000 or text SEAP to 80800.

Opening hours:

Monday: 10am - 5pm
Tuesday - Friday: 9am - 5pm
Saturday, Sunday and Bank Holidays: Closed

We aim to respond to answerphone messages within 1 working day

Please do let us know how you get on @anaqi!

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