Hello can someone tell me my daughter who is a carer for me. She didn't get paid her universal credit today, she normally gets paid the 1st of each month. We rang dwp they said it was suspended. Well my daughter had changed her number so she wasn't getting any messages.
Well they said they need to review her claim to see if she's getting the right amount. So they need her to send them photo I'd and 4 months bank statements. Is this right. And normal procedure. Please advise