Hi, my name is caren66! I haven't received my link and code to do the PIP form online

caren66
caren66 Online Community Member Posts: 1 Listener
edited March 2022 in PIP, DLA, ADP and AA
Hi i phoned the pip claim on Monday and the man said he would send me a link and code to do the claim online i haven't received anything doe's any one know if you have to wait for it to come through or should it have came through instantly thanks

Comments

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    edited March 2022
    Hi @karen66

    Welcome to the community, I hope you are well and it's good to see you join us. 

    Sorry to hear that you haven't received the link to the online form, did they say they would send it via email or via text message? 

    if it is email, I would advise checking your spam folder in case it ended up in there, however if it is not there or if they were going to text you the details then it might be worth contacting PIP again to double check if they have your details down correctly.

    I'm not sure how long it normally takes them to send the link to the electronic version of the form, but if it is causing you worry then the best thing to do would be to contact them :) 

    I have moved your discussion over to our PIP category, which you also might like to browse for other discussions relating to PIP. Otherwise, please feel free to look around the community and get involved wherever you'd like :)