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Paper based assesment

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niomelouise
niomelouise Community member Posts: 19 Connected
Hello can anyone help. 

I applied for PIP in October 2021 today I got a phone call from a nurse who does the assessments for dwp saying she is writing my report up and just wanted to ask a few questions. I was on the phone 10 minutes she said she had all she needed and was going to request/report I need the highest amount of support and was going to send it by the end of the day.
Think this is a paper based report as not had an assesment. 
1. Anyone else had this before, I'm just a little confused as I have not sent in any evidence baring a note from my doctor stating I have ptsd and agoraphobia and that is it nothing else. 
2. How long will it take for me to get a decision 
3. Will the dwp go with her recommendations 

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  • niomelouise
    niomelouise Community member Posts: 19 Connected
    edited April 2022
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    Hello can anyone help. 

    I applied for PIP in October 2021 today I got a phone call from a nurse who does the assessments for dwp saying she is writing my report up and just wanted to ask a few questions. I was on the phone 10 minutes she said she had all she needed and was going to request/report I need the highest amount of support and was going to send it by the end of the day.

    1. Anyone else had this before, I'm just a little confused as I have not sent in any evidence baring a note from my doctor stating I have ptsd and agoraphobia and that is it nothing else. 
    2. How long will it take for me to get a decision 
    3. Will the dwp go with her recommendations 
  • poppy123456
    poppy123456 Community member Posts: 57,212 Disability Gamechanger
    edited April 2022
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    Paper based assessments are rare but they do happen. Although when she told you she was going to request the highest amount of support, she shouldn't have told you that because it's not her job to say anything to you. The only person that can make a decision is a decision maker from DWP.
    Once the report has been returned to DWP decisions can take between 2-12 weeks, sometimes longer.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • SueHeath
    SueHeath Community member Posts: 12,420 Disability Gamechanger
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    Morning @niomelouise Welcome to our wonderful group.
    I'm sorry i do not have the answer to your question, i just wanted to welcome you, but i am sure some one else will be able to when the group wake up.
    A lot of us pop in and out of the site during the day.

    Have a look around, if your ready, you can join in on any of the chats/threads.
  • poppy123456
    poppy123456 Community member Posts: 57,212 Disability Gamechanger
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    Duplicate thread here. https://forum.scope.org.uk/discussion/90970/paper-based-assesment#latest
    Please see my reply on that thread.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • niomelouise
    niomelouise Community member Posts: 19 Connected
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    Thankyou 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,499 Disability Gamechanger
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    Welcome to the community @niomelouise :) It's great to have you on board!

    I've merged your threads so that the responses are all in one place. I hope that poppy123456 has cleared that up a bit for you. If you have any further questions, please do let us know. 

    I noticed that you mentioned having PTSD and agoraphobia. I just wanted to check whether you're receiving enough support to help you manage those conditions at the moment? 

    National Campaigns Officer at Scope, she/her

  • Wibbles
    Wibbles Community member Posts: 1,799 Pioneering
    edited April 2022
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    I too had a PBR - Which I have cut and pasted from the form - that was EMAILED to me (for any sceptics amongst you - and accused me of telling porkies - here it is.........complete with NO REVIEW DATE !!
    I have no idea what is meant by "reasonable attempts have been made to gain further evidence" since I included huge wadges with my application form and included contact details for consultants and doctors !
  • niomelouise
    niomelouise Community member Posts: 19 Connected
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    Oh wow. I was not sure as to what the lady was saying to me in regards to a paper based assesment. And when she stated that she was going to give me maximum points/ request I have the highest support available I was also very sceptical I suppose all I can do is wait for the decision to be made. 

    How long after your PBA did you get the decision 
  • niomelouise
    niomelouise Community member Posts: 19 Connected
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    Welcome to the community @niomelouise :) It's great to have you on board!

    I've merged your threads so that the responses are all in one place. I hope that poppy123456 has cleared that up a bit for you. If you have any further questions, please do let us know. 

    I noticed that you mentioned having PTSD and agoraphobia. I just wanted to check whether you're receiving enough support to help you manage those conditions at the moment? 


    I was getting help I have had 2 online sessions with a mental health specialist and have done CBT etc buy this has been going on since my little sisters death back in 2005.  But because of my anxiety etc I havnt been able to stick to many appointments etc and same with medication I felt it made it all worse so I take it for a little while and then stop. My medical history is extensive when it comes to my mental health problems etc. However the assessment lady has not contacted my doctor or anyone for that matter just myself yesterday and said she was writing it up yesterday and sending it by the end of the day 

  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    Wibbles said: I have no idea what is meant by "reasonable attempts have been made to gain further evidence" since I included huge wadges with my application form and included contact details for consultants and doctors !
    Possibly that they have sought information from those consultants and/or doctors.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • Wibbles
    Wibbles Community member Posts: 1,799 Pioneering
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    Oh wow. I was not sure as to what the lady was saying to me in regards to a paper based assesment. And when she stated that she was going to give me maximum points/ request I have the highest support available I was also very sceptical I suppose all I can do is wait for the decision to be made. 
    How long after your PBA did you get the decision 
    Nothing yet - I received the email last week 
  • niomelouise
    niomelouise Community member Posts: 19 Connected
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    Did you request the email and also how long after the PB was sent did you get the email. She said she was sending it yesterday. So I'm hoping I should here soon it's been nearly 7 months from when I made the claim 
  • Wibbles
    Wibbles Community member Posts: 1,799 Pioneering
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    Did you request the email and also how long after the PB was sent did you get the email. She said she was sending it yesterday. So I'm hoping I should here soon it's been nearly 7 months from when I made the claim 
    I asked for communication using eMail because of my communication problem
    I was offered reasonable adjustments
  • niomelouise
    niomelouise Community member Posts: 19 Connected
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    Oh I see. I was never told what I would get nor did I ask for any adjustments she just rang me out the blue yesterday and said that to me. I suppose it's just a waiting game now 😕 
  • Wibbles
    Wibbles Community member Posts: 1,799 Pioneering
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    Oh I see. I was never told what I would get nor did I ask for any adjustments she just rang me out the blue yesterday and said that to me. I suppose it's just a waiting game now 😕 
    Did you mention any speech problems in your application form? 
  • Wibbles
    Wibbles Community member Posts: 1,799 Pioneering
    edited April 2022
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    calcotti said:
    Wibbles said: I have no idea what is meant by "reasonable attempts have been made to gain further evidence" since I included huge wadges with my application form and included contact details for consultants and doctors !
    Possibly that they have sought information from those consultants and/or doctors.
    But elsewhere in the form - it also mentions that they have very little information....
    I believe that they are relying on my PARKINSONISM diagnosis !
    Still 22 points from mobility and 20 points from daily living should be enough to obtain high level for both ?
  • niomelouise
    niomelouise Community member Posts: 19 Connected
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    I just stayed that 99% of the time I can not deal with strangers and or friends or family over the phone or otherwise. 
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