Just going to put this here for anyone wondering what it is or what's going to happen if they contact you.
(Was looking for more information on who they are but not got much luck).
This what happened to me so far.
I sent new tenancy agreement in my UC journal as my rent went up by £100. Next day I got sent this in my journal,
Hello . This is the UC Risk Review Team. We need to conduct a review of the information on your Universal Credit claim. We will need to speak to you . You should not ignore this message. We will contact you by phone today Thursday 08/12/2022 at 13.00 pm
The call may appear on your phone as a withheld or 0800 number.
I will aim to call you at the time stated but please note the call may be made to you within a two hour time period between 13:00 pm and 15:00pm Please ensure your contact details are up to date on your account.
If we are unable to speak to you, your claim will be suspended, your claim being closed and any overpayment being recovered from you.
On this call we may ask you to provide additional evidence to confirm your entitlement to Universal Credit. You may need to provide any further documentation according to your circumstances. We will explain what documents you will need to provide on the call. If you are working at the time the call is scheduled for, please tell us via your Journal when we can call you |
