Remaining politically neutral during General Election 2024


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Severe disability premium

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Babyfrey
Babyfrey Community member Posts: 3 Listener
in Benefits and financial support
Can anyone advise me on severe disability premium i applied on 8th June 22 i meet the criteria but so far nothing.I have made 7 phone calls and written a letter but no reply to anything . I am told it was looked at on 18th Nov and then last week i was told a letter was sent and then it hadn't been sent .I asked for it to be logged as a complaint to a higher member of staff and that was ignored i have no idea what to do next has anyone had similar 

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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    Usually SDP requests are dealt with within a couple of days.
    What benefit are you trying to get SDP added to? 


    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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  • Babyfrey
    Babyfrey Community member Posts: 3 Listener
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    I have pension credit with.PIP
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  • poppy123456
    poppy123456 Community member Posts: 56,230 Disability Gamechanger
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    Do you live alone? If you live with other adults do they also either claim a qaulifying disability benefit such as PIP daily living, DLA mid/high rate care or AA or are they registered blind?

    Does anyone claim carers allowance or carers element of Universal Credit for looking after you?
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Babyfrey
    Babyfrey Community member Posts: 3 Listener
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    No  none of the above I already know I qualify.its that the delay in dealing with it.is beyond ridiculous I wondered if anyone else was having the same problem
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  • poppy123456
    poppy123456 Community member Posts: 56,230 Disability Gamechanger
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    It shouldn't take that long because it's a very simple process and the longest it should take if applying by paper form is a few weeks at the most. I'd advise you to contact your local MP who will hopefully contact pension credit on your behalf. https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/ You will need to make sure you explain everything to them and don't forget to give them your contact details.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    And possibly make a formal complaint
    https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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