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Severe disability premium

Babyfrey
Community member Posts: 3 Listener
Can anyone advise me on severe disability premium i applied on 8th June 22 i meet the criteria but so far nothing.I have made 7 phone calls and written a letter but no reply to anything . I am told it was looked at on 18th Nov and then last week i was told a letter was sent and then it hadn't been sent .I asked for it to be logged as a complaint to a higher member of staff and that was ignored i have no idea what to do next has anyone had similar
Comments
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Usually SDP requests are dealt with within a couple of days.
What benefit are you trying to get SDP added to?
Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
I have pension credit with.PIP
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Do you live alone? If you live with other adults do they also either claim a qaulifying disability benefit such as PIP daily living, DLA mid/high rate care or AA or are they registered blind?Does anyone claim carers allowance or carers element of Universal Credit for looking after you?I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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No none of the above I already know I qualify.its that the delay in dealing with it.is beyond ridiculous I wondered if anyone else was having the same problem
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It shouldn't take that long because it's a very simple process and the longest it should take if applying by paper form is a few weeks at the most. I'd advise you to contact your local MP who will hopefully contact pension credit on your behalf. https://www.parliament.uk/get-involved/contact-an-mp-or-lord/contact-your-mp/ You will need to make sure you explain everything to them and don't forget to give them your contact details.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
And possibly make a formal complaint
https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure
Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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