Bad Manners! — Scope | Disability forum
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Bad Manners!

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john54
john54 Community member Posts: 69 Listener
in Universal Credit (UC)
Hello could you someone tell me if this has happened to them. But I was due to have a work capacity assessment today but after waiting by my phone for an hour. I phoned the centre to be informed that it was cancelled 
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Comments

  • poppy123456
    poppy123456 Community member Posts: 54,659 Disability Gamechanger
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    It does happen sometimes where they have to cancel appointments. I would have expected them to contact you to let you know though. 
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • john54
    john54 Community member Posts: 69 Listener
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    Hello Poppy cancellation I can understand but not letting me know is really poor especially if it was the other way round I could if not likely have my benefits stopped 
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  • Beaver79
    Beaver79 Community member, Community Co-Production Group, Scope Member Posts: 20,945 Disability Gamechanger
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    I am so sorry this has happened . There is nothing more frustrating that sitting waiting for a phone call then it does not happen. You get yourself all worked up, ready and nothing. Fingers crossed for next time. Take care. @john54
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  • john54
    john54 Community member Posts: 69 Listener
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    Thank you Beaver just think it's poor that they didn't let me know 
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  • JessieJ
    JessieJ Community member Posts: 516 Pioneering
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    That is bad manners & form. I had mine cancelled, but at least I received a phonecall an hour or so before to apologise & let me know.
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  • john54
    john54 Community member Posts: 69 Listener
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    Hello Jessie as you can imagine I'm not very happy and I do feel I'm being victimised because I have cerebral palsy 
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  • JessieJ
    JessieJ Community member Posts: 516 Pioneering
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    I can imagine, but I doubt very much you're being victimised, John, it's just that humans get things wrong sometimes & somewhere along that particular line they haven't done their job properly & in what is common courtesy. Which is really not good for you waiting, working yourself up as it is bad enough already so not nice to have to reset & go through the build up again. I really hope you hear from them very soon & actually get your assessment.
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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    @john54 Just wanting to check in with you today :) Have you heard anything about a reschedule of your assessment? 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
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  • john54
    john54 Community member Posts: 69 Listener
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    Hello Hannah not at the moment I assume I'll have wait yet again regards John 
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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Sorry @john54 Hopefully they get it sorted for your quickly! 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
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  • john54
    john54 Community member Posts: 69 Listener
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    Hopefully Hannah 
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