Backdated LCWRA payments

spicygal420
spicygal420 Online Community Member Posts: 5 Listener
edited January 2024 in Universal Credit (UC)
Hi I've been awarded over a year backdated lcwra, I haven't heard anything in over a month and not received any letters other than the initial award letter and that my tribunal won't be going forward as it was awarded in my favour. Anyone know a rough time it takes to hear or get this? Thanks

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Were you awarded by a Tribunal or DWP? If it's Tribunal then it can take up to 8 weeks to put your award into payment and about the same time to pay what is owed.

    If it was by DWP then it's not unusal for it to take quite a few weeks for them to recalculate your past statements to work out how much you've already been paid, against what you should have been paid. As it's been over a month i would have expected them to have done that now. Put a message on your journal under the payment section and ask about the money they owe you.
  • spicygal420
    spicygal420 Online Community Member Posts: 5 Listener
    It was through dwp, I was awaiting a trial date and had done all my case irh citizens advice and it was a full week before Christmas. 

    Really hesitant to message in my journal as I messaged twice since the outcome came through and haven't received a response on either. 

    My work coaches really haven't been the greatest and feel they've been a massive contribution to my mental health which I detailed in my journal. Would they be avoiding me ? 
  • spicygal420
    spicygal420 Online Community Member Posts: 5 Listener
    I meant to add my award was added immediately actually I got it in my December pay but was told it would be backdated to over a year ago this is the part I haven't received and haven't received any letters or anything about it.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    As you've now been found to have LCWRA you won't have a work coach. When you've put messages onto your journal have you put them under the payment section? Doing so will mean a case manager will see them.


  • spicygal420
    spicygal420 Online Community Member Posts: 5 Listener
    Oh really? I have no idea how it works and as I said no one has been much help at all case managers too have been quite cheeky but I will do that now thank you for your help x
  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,713 Championing
    Hi @spicygal420, first of all welcome to the community :) secondly, congrats on getting LCWRA! I know backdate payments can sometimes take a little longer, but I would certainly message the case manager to get a proper answer and ensure it is being processed.

    And yes! They don't make it easy to find out the information you need to know. 

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