Access to social worker

jas62

I have been refused access to a social worker on the grounds that my issue is not a safeguarding one. I was told originally told by Penderels Trust that as my care was cancelled suddenly by a care company who I complained to about missing hours and was mistreated by it would be treated as a safeguarding issue. Also we were given incorrect information from 2 ladies from the council about the services the trust could provide. We have had pa’s in for the last month but the council are withholding our funds saying that a dbs check is mandatory before we can pay the pa’s, we have told them they work for care agencies and have already had a dbs, we are willing to do this and have started steps but information on how to proceed is being withheld until they have the dbs. I have been told conflicting information and need some advice about getting help from someone who knows what Is happening.

Pippa_Alumni

Hi @jas62, great to meet you. Thank you for sharing this with us- what a frustrating situation this must be. Since the issue is complex, I'd recommend speaking to our helpline team over the phone, who will be better placed to help:

Help and information

For independent support or disability information, contact our free helpline.
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Misscleo

This service is not fit for purpose. It all needs tiding up and straightening out

Chloe_Alumni

Hi @Misscleo, I am sorry to hear you feel it is not fit for purpose. Are you referring to the Scope helpline? If there is anything else that we can do then please just ask or you can email the community inbox on: community@scope.org.uk

Misscleo

Cant credit you thought i ment this site.
Read from the top what wr talking about. What wr always talking about pip. Dwp. Hospitals. Doctors everything wr all let down by