Not sure if this is an appropriate place to ask.
I live independently in a ground floor flat since 2001.
As we all know, the weather is currently atrocious. My flat is cold, my thermostat currently states it is 19c. I think am in need of an insulation check, as I know that my flat isn't insulated (properly). Luckily we do not have this cold weather all the time. When I feel near the windows, I can feel a draft. My front door is the main concern. Someone helped me recently put a draft excluder on my front door along the bottom. They also tried putting new foam self-adhesive seal around the door, but as I have an automatic door opener, once it was on, the door didn't shut without physical help, so now there's nothing around the door frame.
As we all know, gas bills are too much, therefore, putting the heating on is a waste of time. I was putting it on twice a day for an hour each, but now for months, I refuse to put it on. I pay around £72/m for gas & electric as it is.
I'm a housing association tenant, most people I asked told me to go straight to my landlord, which I did, but they did not get back to me.
Should my landlord help? Who else can I contact?
I have Cerebral Palsy, get DLA, ESA and housing benefit.
In an ideal world, I wish I could move.
Thanks in advance.