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PIP telephone assessment

sahra50sahra50 Member Posts: 10 Listener
edited October 2020 in PIP, DLA and AA
I have a PIP telephone assessment tomorrow and I'm feeling very anxious about it. I'm worried I won't be able to put across how my Illness effects me. I have been treated for anxiety and depression for 26 years. Although with support from MIND I requested and bagered my GP for a mental health assessment due to periods of extreme highs and lows and being on so many antidepressants I've made my way through the alphabet. I had an assessment via CARS just the other day and the assessor assured me an MDT would discuss the support I needed. One thing mention was a mood stabilizer.
I haven't been able to send any info via post for my PIP claim. How do I get this all across verbally? I'm panicking because of my illness I dont go out, get dressed if I have to go out it's by taxi


  • Tori_ScopeTori_Scope Posts: 4,010

    Scope community team

    Hi @sahra50! Just to let you know, I've moved your post into the PIP category. 

    Many people feel anxious before their assessments, so you're definitely not alone in feeling the way you do. Do you think it'd help if you made some notes about how your illness affects you, which you could keep with you tomorrow? Would that help you worry less about forgetting something important? I believe you can also have someone else present with you during the telephone assessment. Is that a possibility for you, and would it put you more at ease? 

    I'm sure others with personal experience will have some more advice for you :) We're all wishing you the very best of luck for tomorrow. Please do let us know how it goes.
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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    The time to give as much relevant information about how your conditions affect you was when you filled out the form. When you say you haven't sent any info by post do you mean evidence? If so then medical evidence is only useful if it states exactly how your conditions affect you and mostly medical evidence doesn't state this, it only states the basics like diagnosis, medication etc.

    During the assessment there's never usually enough of time to go into a huge amount of detail, it's just for extra information they need. You'll need to verify what you wrote in the form as well as any other information they ask so if you kept a copy io'd advise you to have a read of that before the assessment. What they ask you will depend on how your conditions affect you.

    Having someone with you during the call will help with anxiety and you'll be able to put the phone onto loud speaker, so if you have someone to ask then i'd advise you to do that.

    Once the assessment is complete wait a week and then ring DWP to request a copy of the assessment report to be sent to you. This will give you some idea what the decision is likely to be because they mostly go with the report.

    Good luck.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • anxiousbirdanxiousbird Member Posts: 115 Courageous
    Hi @sahra50
    I hope your assessment goes well. Best of luck! :) I have also posted my pip form just today and I have the same sort of mental health issues. I can understand how you must be feeling! I really hope you’re able to get things across well. Please keep us updated! 
  • sahra50sahra50 Member Posts: 10 Listener
    I managed to make some notes an had my form filled over the phone after the initial one. My circumstances changed in relation to meds an I I formed the DWP of the changes. I'm sorry but I feel like my brain doesn't work properly, I dont seem to take information. I don't think I'll be able to explain myself without going into a pool of despair again. I know I will be worrying that the assessor will not believe me, an I won't get the help and support I need.
  • chiariedschiarieds Member Posts: 7,907 Disability Gamechanger
    Hi @sahra50 - all you can do is your best. If you have difficulty explaining anything, then that just shows the problems you have.
    You will just be asked about your initial PIP claim form. If you can give a couple of examples for each activity about the problems you have, that is all that is needed. Try to say why doing/attempting an activity you're asked about is difficult & how it left you feeling afterwards, or exactly why you couldn't do it.
    With your assessment, just take your time, & ask them to repeat any question you're unsure about. You can do this. PIP phone assessments are also more favourable to the claimant just now. Just say how things are for you. :)
  • janer1967janer1967 Member Posts: 9,104 Disability Gamechanger
    Hi @sahra50 Welcome to the community hope the info helped

    How did the assessment go
  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    Hi @sahra50, just wanted to check in to see how you are doing. :)
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