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Hi, my name is Aaaaa17! Had my assessment last week, just had a call saying they need to speak to me

Aaaaa17

Hello, I had my telephone assessment last Wednesday 4/5/22 just had a call saying they need to speak to me and would I be free around 4pm. As anyone else had this happen? If what was the outcome?

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Ross_Alumni

Hello @Aaaaa17

Welcome to the community, it's lovely to see you join us and I hope you are well.

I have moved your discussion over to our PIP category which you might like to browse for related threads. I'm sure it's nothing to worry about, they might just need to ask you some further questions to help them come to a decision on your claim.

This is a very supportive and welcoming site to be a part of so I’m sure you’ll find it to be a positive outlet, feel free to have a look around and get involved wherever you’d like 😊 A few notable pages I’d recommend visiting would be:

The virtual coffee lounge which is one of our categories, in which we play games and talk about general subjects such as hobbies and interests
The recent discussions page, which shows an overview of everything happening across the community
The categories page, which shows a full list of discussion groups on the community

If you have any questions at all then don’t hesitate to ask.

poppy123456

Sometimes they need to ask further questions because they may not have got enough of information during the assessment.

L_Volunteer

Hello @Aaaaa17. Welcome to Scope's forum. It is great to see you have joined us. How are you today?

I can hear you are feeling nervous about having a call saying they need to speak to you. Honestly, I don't have personal experience with this but I am sure our wonderful community members will have that can share their outcomes with you.

Wishing you all the best of luck with speaking to them! How do you feel the telephone assessment went? If we can do anything to support you through this, please don't hesitate to let us know

Aaaaa17

Good evening thank you all for your comments I’m so sorry for the delay in replying, I’ve not been very well.

They called me back the following day to say that they needed to ask/clarify a question but they was having technical problems there end so would ring me the following day, my anxiety was struggling as they left me until almost 5pm that following day to ask and clarify two questions for the report for the decision makers. This was on the 12/05 I’ve not received a text message to say the decision makers have received my report yet. But was told it could take up to 8weeks for a decision I was told that on the 4/5/22.

Thank you all for your help it’s very much appreciated.

Alex_Alumni

Hello @Aaaaa17 thanks for the update, I'm sorry to hear you've not been feeling well, are you better now?

I have seen that some people never receive the text, but hopefully things are underway for you. We'll be here to support you whenever you need it, even it's just for a chat to help you feel less stressed.

I hope you get the outcome you're hoping for, remember you've done everything you need to, so try to relax in the meantime

Alex

Aaaaa17

Thank you for your prompt reply Alex. I’m ok just in a lot of pain multiple joint pain from oa, waiting for a call back from my gp regarding pain management. Fingers crossed first thing tomorrow I receive the call.

I will keep you updated In hope it helps other in this anxious times.

Angela.

poppy123456

Sometimes report are sent to audit, if this happens it delays the report being returned to DWP. It’s nothing for you to worry about, it just means they are checking the assessor did their job correctly. It can delay the decision making process too. Once the report is returned decisions can take up to 12 weeks.

Alex_Alumni

You're welcome @Aaaaa17, I'm glad you've been able to contact your GP, hopefully they can help with your pain management as soon as possible

Aaaaa17

Good morning all hope you are all well.

Just a little update I’ve received a text message this morning saying they have received the written report now, that’s three weeks one day since my telephone assessment. I’m very nervous as they state on the message saying that I should hear from them with a decision within eight weeks.

Angela

poppy123456

Just so that you're aware because of backlogs decision timescales are anything up to 12 weeks, rather than 8. They tell everyone 8 weeks and then if a decision isn't made within this time some people start panicking

Aaaaa17

Thank you poppy. I’m just glad they have received it but on the other hand nervous and anxious but I will leave it ten weeks if I’ve not heard anything by then I might just give them a call.

Thank you everyone for your help and support.

Angela

Aaaaa17

Good morning all, just a little update, today I woke up to a text message saying I had been awarded pip it stated the decision letter could take up to two weeks to arrive, I’d doesn’t say which level of pip I’ve been awarded tho or when the payments will be made.

Have a lovely day everyone.

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