Cost of living payment

Biblioklept

I know, I know. Another one of these threads, sorry!! Mine is a little different though and I feel bad asking as I know people are waiting on theirs but...

I received my £150 DCOL today but I have another £150 pending for tomorrow 

I don't know what to do about it because I can't call DWP. Any ideas??

I'm wondering if it's because of my renewal that they weirdly backdated has caused an error?? 

I hope everyone else receives theirs soon  

bg844

Assuming you don’t receive anyone else’s disability benefit in your account it’s most likely an error.

Via the COL Gov website:
If you receive a Disability Cost of Living Payment, but we later find that you were not eligible for it, you may have to pay it back.

Tricky situation, I hope others can add.

poppy123456

It has to be an error so you will need to pay it back to them. They will likely contact you at some point in the future to ask you to repay it so keep it to one side if you can.

Biblioklept

I don't think I explain myself very well  
It's definitely an error and I'm fully prepared to pay it back and won't touch it. But because I can't call them to let them know, I'm really worried I'm going to get in trouble for it. 

If I messaged my bank do you think they'd decline the payment?? I don't know what else to do and don't want to get in trouble with them for not letting them know of the error

poppy123456

You won't get into trouble. You have a health condition that prevents you from using the phone, so it's impossible for you to actually ring them.

You could write a letter and send it to PIP and tell them that you've received 2 payments and could they tell you how you return the money back to them.

I don't think your bank will just return the money but i could be wrong.

Biblioklept

Thank you @poppy123456, you were right about the bank, they didn't seem to understand what I was asking and said they couldn't help. I've put the money aside and just waiting for DWP to eventually notice and ask for it back! I've sent them an email to the DWP correspondence address so I can at least show I've tried to tell them. 

racyguy

Biblioklept said:

Thank you @poppy123456, you were right about the bank, they didn't seem to understand what I was asking and said they couldn't help. I've put the money aside and just waiting for DWP to eventually notice and ask for it back! I've sent them an email to the DWP correspondence address so I can at least show I've tried to tell them. 

If my experience goes by - they may never bother asking!

When claiming DLA for the first time in the late 90's I was awarded High Mobility and Care. A payment went into our account for just over £3000 being the back dated payment. A week later another £3000+ went into the account.
Obviously, there was an error in making the payment twice. Despite letters to the DHSS/DWP informing them of their error nothing ever happened. To this day they have never asked for it back or even communicated with me. about it.