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Hi, my name is jan14! Contacting the DWP

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jan14
jan14 Community member Posts: 1 Listener
I see that a lady managed to get through to them on something other than e mail. Can anyone tell me what's it's called please, because whilst I've coloured my hair, had a shower, got pj's on and dried hair, I've been hanging on, on the telephone waiting to speak with the DWP for 2 hours!!!!!
I'm new to this, so please, be gentle with me!
Tia. Jan14

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