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New PIP Entitlement

Jonesr6

Hello all! apologies, I’m new here and just received my PIP letter through the post and was hoping someone could help as the offices are closed.

My letter states that I am being awarded standard rates for both areas which is absolutely great but it says from 26 January 2026 to 5 March 2029, I haven’t received a back dated payment yet so I’m guessing that it may have been input wrong in the system somewhere along the line?

Any help would be great,
Thanks So much xx

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Comments

Albus_Alumni

Hiya @Jonesr6 and welcome to the community!

Congratulations on your award, I'm betting that's a huge relief? As for the dates, I'd be guessing it's a clerical error and your PIP has actually been backdated to 26th Jan 2024 and back pay usually takes several weeks to be paid. So I'd try not to panic too much!

Rosie_Scope

Hi @Jonesr6, welcome! Congratulations on your result, that's great! As Albus said, this sounds like they've made a mistake somewhere.

If you're worried you could try giving them a ring on the enquiries line on Monday, just to clear things up

Jonesr6

I was hoping this was the case. Thanks @Albus_Scope and @Rosie_Scope I’ll ring them Monday to check 🤞🏻 it was a gruelling process as I suffer with my mental health but thankfully they’ve been understanding in my case xx

poppy123456

Albus_Scope said:

back pay usually takes several weeks to be paid. So I'd try not to panic too much!

That only applies to decisions made by a Tribunal. Decisions made by DWP for PIP first time claims, providing they weren't transferring from DLA then money owed is usually paid the same day the decision is made and then money is usually in your bank 3-5 working days later. This is because payments are usually sent as BACS.

I agree that it seems like an error and it should be from 2024 and not 2026, which of course would be impossible.

Jonesr6

Just an update ..

So it turns out that this has been done in error and in effect I wouldn’t be getting paid PIP until 2026, I’ve spoken with a lovely manager on the helpline and he is getting this sorted for me to ensure I get my allowance paid as quickly as possible.

Rosie_Scope

Glad it worked out okay @Jonesr6! Thanks for updating us, hope it all goes through quickly