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Hi, my name is Caramelbear!

CaramelbearCaramelbear Member Posts: 1 Listener
Hi new on here so a big hello...I am just about to complain to capita about my telephone assessment and my report, but I am also going to complain about the physiotherapist who made all the errors to her governing body as in my opinions she breached her own standards and the ethics that are in place for her profession ...has anyone else done this


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    HI and welcome,

    I'm assuming this is for PIP? Have you been refused, or just received the report? Lots of people complain about the assessment reports but they rarely get anywhere in doing so but it is worth complaining. Although the HCP doesn't need any knowledge in any conditions because PIP isn't awarded based on a diagnosis, it's how those conditions affect your ability to do daily activity based on the PIP descriptors.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,652 Disability Gamechanger
    Welcome to the community @Caramelbear, how are you doing?
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  • janer1967janer1967 Member Posts: 9,283 Disability Gamechanger
    Hi @Caramelbear Welcome to the community glad you have joined us

    We hear of lots of people complaining about assessors and like Poppy said they don't seem to get anywhere but this doesn't mean you shouldn't complain as the more that do the more something may get done

    If you have not been given an award I would try and concentrate on appealing this at the moment rather than the complaint

    Good luck and keep us updated
  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @Caramelbear

    Good Afternoon & Welcome it’s great for me you today.

    How are you today????

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