Have DWP started seeing people F2F? — Scope | Disability forum
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Have DWP started seeing people F2F?

solly1902
solly1902 Member Posts: 8 Listener
edited November 2021 in PIP, DLA, and AA
I received a text today from dwp after sending in my pip  form which said I might need to attend an assessment.  I just wanted to know if dwp have started seeing people f2f because my anxiety will hit the roof. Already stressed out.

Comments

  • janer1967
    janer1967 Member Posts: 13,329 Disability Gamechanger
    Hi there 

    Yes f2f assessment have started again but most cases are still being done by telephone assessment where it is possible 
  • Tori_Scope
    Tori_Scope Posts: 7,032

    Scope community team

    Hi @sally1902 :) As Janer1967 has said, face-to-face assessments have resumed, but most people are still having remote assessments. Is there anything in particular you're worried about regarding face-to-face assessments?
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  • onebigvoice
    onebigvoice Member Posts: 260 Pioneering
    janer1967 said:
    Hi there 

    Yes f2f assessment have started again but most cases are still being done by telephone assessment where it is possible 
    A disabled person does not have to prove they are ill to get benefits though. That's a misrepresentation of the process (again). Almost no-one has their diagnosis challenged by DWP. Indeed I cannot remember the last time I was made aware of that happening to anyone. Last time it happened for a client of mine was approximately 1990. 

    Any chance we can merge the two threads to avoid confusion?
      I have moved my comments here?

    What is the point of an assessment? its to get the correct rate of benefit through a points system.
      The point system was designed by the DWP and PIP's. 
      And before you say that it belongs to ATOS, I KNOW.  I am talking about the principles of the assessment system and reports written by Professor Harrington, the Black report, etc. over 1000 pages and what has changed very little.
    The assessment is to give the minimum to people who require help otherwise they would not apply.
      Please explain what the assessment company is supposed to do in order to be paid for each report?  What are their guide lines?
    Because it seems every comment I make is incorrect so please enlighten me.
      Tell me about what you have to do in order to become an assessor and what they need to know in order to be approved by the DWP and secretary of State?  Mine states that they have to be medical practitioners at the time of the assessment, it does not say have some experience, it says must be registered on an appropriate Medical Register and have a valid ID, it does not state that the title nurse is sufficient as nurse cover many grades that is why it was added that the " Appropriate " Medical register, since a State Registered Nurse was superseded in 1990's to 2000's.  These titles are all professional titles so if they held this title they would realise that when writing the report that there name on the bottom is as good as an electronic signature, it also states this in the charter you do not recognise, since the report is written for the Decision Maker who has the final word on its use and it is him you need to get a copy from, as they use this to state the report is my opinion of what I have seen and the final decision is down to the Decision Maker as he has no medical background? 
      
  • woodbine
    woodbine Community Co-Production Group Posts: 6,088 Disability Gamechanger
    The assessor will make a report based on what they see or what you say, then the DM will make the decision based on that plus the information and if applicable the evidence you supplied.
    The better job you do of completing the forms could make a difference to your award.
    As for F2F I was talking to an Atos (hissss) and from next week they are back to working from home, which tells me that assessments may well all be back to being telephone assessments.
    Be kind to newer members
  • mikehughescq
    mikehughescq Member Posts: 8,281 Disability Gamechanger
    Struggling to see why any of the above long post is on topic here. 

    It has hit the point @onebigvoice where, frankly, maybe it is just easier to say "you're wrong on everything" because every post you're putting up on here starts from assumptions, which to be fair you do state, but those assumptions are woefully incorrect again and again. Such a fundamental misunderstanding of the process is near impossible to correct because your posts simply ignore what you're being advised and find another tangent to go off at. 

    So, in the post above.

    What is the point of an assessment? its to get the correct rate of benefit through a points system.
      The point system was designed by the DWP and PIP's. 
      

    Nope, wrong from the off. The point of the assessment is to provide at least one contributory piece of evidence where the focus is PIP entitlement and nothing but. It allows those people who have no ability to provide detailed anecdotal evidence an opportunity to get something in. It provides an opportunity for those people who currently have no specialist input to put something in and so on. It only becomes the focus of a DM if you allow it to. 

    The points system was also not designed by DWP and PIP. PIP is the name of the benefit. DWP is the name of the organisation. DWP did not in fact design the PIP points system in isolation. A number of organisations and experts had considerable input. 

    Similarly, 
      Please explain what the assessment company is supposed to do in order to be paid for each report?  What are their guide lines?
    Well yeah, wrong again. The assessment company are not and never have been paid on a per report basis. They are paid on a contractual, regional basis to deliver a service. The service is to deliver assessments. How those assessments are delivered is laid down in the guidance you have previously linked to here. However, it is not law. It is guidance. It does not have to be followed slavishly to the letter. 

    onebigvoice said:
    Tell me about what you have to do in order to become an assessor and what they need to know in order to be approved by the DWP and secretary of State?  
    Nothing to be said. What they have to do is publicly available in the job description and person specs on the many job sites which advertise such roles. 

    There is an internal audit process for regular quality checking but if a claimant doesn't like what they do then they have the options of a complaint or an MR once the final decision is known. 

    Your obsession with HCPs is entertaining. Your insistence they are somehow doing something wrong or illegal is anything but. It is a misrepresentation of what they do. onebigvoice said:
    it also states this in the charter you do not recognise, 
      
    I shall ask a second time then. What charter? Kindly post a link. You assert there is a charter which is applicable here. Post the link. 
  • Ross_Scope
    Ross_Scope Posts: 5,742

    Scope community team

    Just a friendly reminder, as touched on above, to keep this discussion on topic and focussed on the question put forward by the OP.

    Hi @solly1902, how are you? I hope you have found the replies on this discussion helpful and please let us know if there's anything else you need support with :) 

    Merry Christmas
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  • Libby_Scope
    Libby_Scope Posts: 710

    Scope community team

    Hi all, 

    I would just like to reiterate @Ross_Scope's comment and provide a gentle reminder to keep the conversation on topic (in relation to the original question put forward by the OP) and to keep it friendly and supportive. 

    @solly1902 I hope the above responses answer your questions and if you have any further queries or concerns, please don't hesitate to get in touch :) 
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