I sent my WC50 back 11 months ago. How long will it take to get a decision from the DM? - Page 2 — Scope | Disability forum
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I sent my WC50 back 11 months ago. How long will it take to get a decision from the DM?

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  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    poppy123456 said:
    If a claim for UC is made online, access will be through your journal so no actual letters will be sent through the post.
    It is possible, but not easy, to get DWP to treat an online claim as a phone claim. I believe it remains as an online claim but the file is noted to allow treatment as a phone claim. Phone claimants will get correspondence.

    Have managed it with someone who made an online claim with the help of a friend who kept an eye on the journal for the claimant. Friend then moved away and it became a bit challenging so claimant wanted it changed to phone.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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  • poppy123456
    poppy123456 Community member Posts: 54,403 Disability Gamechanger
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    Thanks Calcotti it’s very useful to know that.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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