Disability and Thames water debt arrears
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wasiflmc
Community member Posts: 18 Listener
Hello everyone. Anyone know about the Thames water support who can clear my water bills which is getting more and more because of my condition I use a lot of hot tub bath 3 to 4 times a day because of my chronic fatigue muscles syndrome where medicine are not working properly and I have severe and constant body pain all the time which affected my sleep. Since two years my water balance adding up more and more I pay £40 a month since than but now have cap up on the bills but I cannot clear previous balance of £3000. Please guide me what options I got I have 3 kids and have low income . You suggestions will really helpful to support me .
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Comments
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Have you applied for water discount help from Thames water? If you are on low income they can give you 50% off check with them if you are eligible.Thank u
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I am off sick since 18 months and my wife doing part time job but I get full occupational sick pay with my disability benifit PIP. With my sickness pay and my wife pay total £24,00 per month .
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This may help as a starting point - https://www.thameswater.co.uk/help/account-and-billing/financial-support
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They dnt include disability benefits so dnt worry about any of them just give them how much you earn …. I also get pip they dnt include it call them and explain your situation and they will let u know same day if you are eligible or not
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Giving them call would be the best thing to do… recently I call them and explain how much I get and told Them about my disability benefit as well they will help you the best from my experience good luck
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I always find it odd that we can get help with rent or mortgage, council tax relief and warm home discounts, BUT no help with water bills.2024 The year of the general election...the time for change is coming 💡
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I was also thinking same but I found water discount help Form and I called and gave them all the details and now I’m paying half water bill
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Hi I'm with anglian water,they help their customer's I'm on a tariff where I get 80% off my water bills. They have been so helpful to me.
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Thanks to all for every advice given to me .
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My water rates are collected by my landlord as part of my rent, but are separate in terms of housing benefit, so I'm not sure how I go about applying for a discount. My landlord is the local authority.
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It looks as though you've already been given some good advice here, which is great @wasiflmc I was just wondering whether you may also be interested in accessing our free Disability Energy Support service, which can now also help you with water bills?
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anth22 said:Hi I'm with anglian water,they help their customer's I'm on a tariff where I get 80% off my water bills. They have been so helpful to me.
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Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.