Received UC letter stating I am owed extra funds
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dancer12
Community member Posts: 4 Listener
I received a letter in the journal stating I am owed extra funds through underpayment last year and that it will be payed into my bank account. However, it doesn’t provide a date and does not show up on my latest statement.
Does anyone know when this usually goes into an account?
thanks
thanks
Comments
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Hello @dancer12 thanks for your query. If I had to make an educated guess I would say the usual is 5 working days, but I'm not 100% certain on UC repayments. When did you receive your letter?Online Community Coordinator
Scope
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An arrears payment will be paid separately from your normal payment and will not show on your monthly UC statement.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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Thanks for explaining @calcotti, even though this is paid separately, would it still take up to 5 working days, or longer do you know?Online Community Coordinator
Scope
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From the date payment is sent it takes 3-5 working days to go into your bank.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
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