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Hi, my name is kostermar! How do you email the pension service?
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kostermar
Community member Posts: 2 Listener
Hi, I was just wondering, how does one email the British pension department. I’m in South Africa and do not have a landline, I’d like to ask about the proof of life document, our postal system is practically non existent and I’d like to find out if they could email me the document.
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Hello @kostermar
Welcome to the community!
There is a GOV webpage on contacting the Pension Service. You can claim online, as well as by phone or post. If you wanted to ask a few questions, I believe contacting by phone or post is the only way. The only other way I can suggest is using the HMRC online chat? They may be able to advise further.Hannah - She / Her
Online Community Coordinator @ Scope
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HMRC have nothing to do with the Pension Service.Hannah_Scope said:There is a GOV webpage on contacting the Pension Service. You can claim online, as well as by phone or post. If you wanted to ask a few questions, I believe contacting by phone or post is the only way. The only other way I can suggest is using the HMRC online chat? They may be able to advise further.
I don’t know what document you are referring to.kostermar s.., I’d like to ask about the proof of life document, ..Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
@calcotti Aaah ok, It says to contact them if OP was going to return to the UK so thought it may be a place to ask them as there was no other way other than phone or post.
Hannah - She / Her
Online Community Coordinator @ Scope
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I don’t know what you are referring to by “It says”, perhaps you could provide the link you are referring to.Hannah_Scope said:It says to contact them if OP was going to return to the UK so thought it may be a place to ask them as there was no other way other than phone or post.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
Oh! the link I provided above, sorry for not being clearer This one; HMRC online chat Hannah - She / Her
Online Community Coordinator @ Scope
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That’s the link to have a ‘chat’ with HMRC, it doesn’t provide any information. I assumed you were referring in your previous post to a link that said something about contacting HMRC and pensions and coming from abroad.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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