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Council Tax Rebate for those on Guaranteed Pension Credit
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I only said what had happened to me when I completed the direct debit mandate. My Council sent a letter confirming the details, if they were incorrect I was to let them know. Approximately 10 days later the money landed in my bank.
I'm not saying it's easy for everyone but it was for me.
I think you are making things over difficult. Most people can complete their bank details for a direct debit mandate and if not they have friends or family to help them.
I'm not talking about filling in lots of forms or providing evidence. -
Communication with claimants and decisions on taking up an SMI loan Latest figures (cumulative) 5 August 2020 Count % Claimants eligible for SMI Letter sent and contact by phone completed 102,000 100% Letter sent and contact attempted by phone 200 <1% Letter sent, no contact attempted by phone 30 <1% Total 103,000 100% Of claimants where contact completed Declined the loan 79,000 77% Undecided on intention 2,000 2% Accepted or intending to accept a loan 22,000 21% Total 102,000 100% Of those claimants who accepted or are intending to accept a loan Signed and returned agreement to an SMI loan 21,000 96% Agreed in principle to an SMI loan 1,000 4% Total 22,000 100% -
ShirleyW said:I only said what had happened to me when I completed the direct debit mandate. My Council sent a letter confirming the details, if they were incorrect I was to let them know. Approximately 10 days later the money landed in my bank.
I'm not saying it's easy for everyone but it was for me.
I think you are making things over difficult. Most people can complete their bank details for a direct debit mandate and if not they have friends or family to help them.
I'm not talking about filling in lots of forms or providing evidence. -
racyguy said:I just find it a little weird that you completed a Direct Debit form for nil payment as you had no CT liability and your council who could not act on it, accepted it as good evidence.They completed a DD form, there was no liability to take any payments and used the banking details to pay the £150.Someone that hasn’t got a DD set up will be expedited to complete a form of such and confirm banking details, these are what will be used to send the £150.What’s the difference?
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MarkM88 saidWhy not?They completed a DD form, there was no liability to take any payments and used the banking details to pay the £150.Someone that hasn’t got a DD set up will be expedited to complete a form of such and confirm banking details, these are what will be used to send the £150.What’s the difference?
Basically filling out a blank DD where the council cannot check it's validity and accepting it as good evidence suggests to a sloppy attitude by the council. -
But the council will do exactly the same if you are in credit and choose to be paid direct to your bank or in this instance to people that don’t have a DD set up and will have to ask people to provide there bank details. They will just send it and the responsibility is on you to provide the correct details.Same thing.Your making a big deal where it’s not needed.
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@racyguy I don't think it's wierd of my Council at all, nor is it sloppy.
I filled in a direct debit mandate quoting my Council tax reference number. The names on the bank account match the names on our Pension Credit and our Council Tax Relief claims. The address the bank holds matches the names and address on our Council Tax bill.
They sent a letter addressed to us at that address confirming the details. What more do you want? 🤔
You are being awkward and obstructive. I am pleased that my Council acted I such an efficient way. -
Checked our council website and they will only allow bank details via their website when they get round to those who don't pay by DD as they say any other method won't bed secure.
Re SMI loan take up your figures are out of date, but never mind.2024 The year of the general election...the time for change is coming 💡 -
woodbine said:Checked our council website and they will only allow bank details via their website when they get round to those who don't pay by DD as they say any other method won't bed secure.
Re SMI loan take up your figures are out of date, but never mind. -
woodbine said:
Re SMI loan take up your figures are out of date, but never mind.
When you have the DWP asking people to claim something a good percentage will always refuse to do so - look at the Pension Credit shambles even today they are continuing to try to put pressure on people to make a claim - what 19 years since it started!! -
@racyguy sorry but you seem intent on creating mountains out of molehills.2024 The year of the general election...the time for change is coming 💡
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Evening all. Just wanted to step in here and issue a gentle reminder to ensure that we respect the views and suggestions of other members and consider how the words we say might come across. it's absolutely fine to disagree and debate is healthy, but let's ensure we continue to do that in the right way
Thanks for starting this thread racyguy, I've found the contributions from members really interesting to read.
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Ross_Scope said:Evening all. Just wanted to step in here and issue a gentle reminder to ensure that we respect the views and suggestions of other members and consider how the words we say might come across. it's absolutely fine to disagree and debate is healthy, but let's ensure we continue to do that in the right way
Thanks for starting this thread racyguy, I've found the contributions from members really interesting to read.
Saddened that for this category of persons neither the government or the councils' seemingly don't want to be proactive with people who don't make a claim when asked to do so.
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As I understand it, those who pay by DD will have the £150 paid to their bank account sometime this summer, once this is underway those who don't have a DD set up will be directed to a webpage where they can safely and securely provide details of the bank account they want the rebate to be paid into.
If you fall into the second category you can decide to claim or not to claim.2024 The year of the general election...the time for change is coming 💡 -
I think lots of places are well ahead though. My LA have completed paying people who pay by DD and have set a deadline of 10 June to apply for the £150.After that it’s credited to CT account.That doesn’t mean people will lose out because even if they have no liability and it’s set as £0, it would show a credit of £150 and you can still ask for it to be paid.
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racyguy said:Saddened that for this category of persons neither the government or the councils' seemingly don't want to be proactive with people who don't make a claim when asked to do so.
There isn’t really a role for government in this. Local authorities know who is liable but has not been paid the £150 through DD, government don’t.Information I post is for England unless otherwise stated. Rules may be different in other parts of UK. -
woodbine said:As I understand it, those who pay by DD will have the £150 paid to their bank account sometime this summer, once this is underway those who don't have a DD set up will be directed to a webpage where they can safely and securely provide details of the bank account they want the rebate to be paid into.
If you fall into the second category you can decide to claim or not to claim.
For that sector the government has been made aware that at least 20% will not make a claim for whatever reason. Their £150 is likely to then be credited to a non existing liable CT account.
I wonder what processes are in place to refund that CT overpayment without making a claim for it. -
MarkM88 said:I think lots of places are well ahead though. My LA have completed paying people who pay by DD and have set a deadline of 10 June to apply for the £150.After that it’s credited to CT account.That doesn’t mean people will lose out because even if they have no liability and it’s set as £0, it would show a credit of £150 and you can still ask for it to be paid.
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calcotti said:racyguy said:Saddened that for this category of persons neither the government or the councils' seemingly don't want to be proactive with people who don't make a claim when asked to do so.
There isn’t really a role for government in this. Local authorities know who is liable but has not been paid the £150 through DD, government don’t. -
racyguy said:MarkM88 said:I think lots of places are well ahead though. My LA have completed paying people who pay by DD and have set a deadline of 10 June to apply for the £150.After that it’s credited to CT account.That doesn’t mean people will lose out because even if they have no liability and it’s set as £0, it would show a credit of £150 and you can still ask for it to be paid.
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