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Weird emails from local council

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Biblioklept
Biblioklept Community member Posts: 4,948 Disability Gamechanger

I received two weird emails from the local council yesterday, the bodies of both emails is the same (just standard please find attached letter blah blah)

But the attached letters have worried me, any thoughts???? I haven't applied or changed anything with them, certainly not my name

Letter one:

Document name: Rejection

Your vote matters. The way you register to vote is changing

Dear MY NAME

Further to your recent application to be added to the electoral register, I’m writing to let you know that you are already registered and you don’t need to do anything else.

If you’d like to know more about the changes to the electoral registration system visit

www.gov.uk/yourvotematters for more information.

Yours sincerely

Electoral Services Officer

COUNCIL NAME

Letter two:

Document name: Name change acknowledgement – with new postal vote application

Your vote matters.

Dear MY NAME

Further to your recent application to change your name in the electoral register, please accept this as confirmation that your change of name has been processed.

You don't need to do anything else.

If you’d like to know more about the changes to the electoral registration system visit

www.gov.uk/yourvotematters for more information.

Yours sincerely

Electoral Services Officer

COUNCIL NAME

Comments

  • poppy123456
    poppy123456 Community member Posts: 56,927 Disability Gamechanger
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    That’s rather odd and I’d be concerned if it was me. Although they may have sent the emails to you in error. 🤔

    You need to contact them and I know you can’t do that by phone so email them.

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Jimm_Scope
    Jimm_Scope Posts: 3,489 Disability Gamechanger
    edited June 18
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    If you've not changed your name recently they yeah, I would check up on that?

    I recently had an issue with the DWP where they accidentally mixed my records with someone of the exact same name as me. Tried to say I had an appointee and wouldn't speak to me only the appointee! Even though I told them I'd never had an appointee. Wonder if something similar has happened here?

    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
    Online Community Specialist

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    Opinions are my own, such as mashed potato being bad.
  • rubin16
    rubin16 Community member, Scope Member Posts: 761 Disability Gamechanger
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    Councils always mess things up, for some reason they send my council tax bill to my step dad with my name and my address on it. I have contacted them numerous times to change it so they send it to the actual address but they never listen.

    And when setting up my council tax benefit for the first time, they denied it at first and sent debt collectors to me straight away (within days), after some stressful months it was set up and the debt wiped off.

    I have Autism, ADHD, Schizophrenia, Gilberts Syndrome and Crohn's Disease and have knowledge in these areas.


  • OverlyAnxious
    OverlyAnxious Community member Posts: 2,778 Disability Gamechanger
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    Do you normally have a postal vote?

    If not, it's definitely an error/scam. If you do then it may be some sort of automatic change that's triggered a standard letter to be sent out.

    Either way, it would be safest to contact them as others have said.

    I had something stolen remotely recently, assumed the email stating that was the scam, but later found out the email was genuine and the theft had actually happened! (Don't worry, it looks like I'll get it back, but currently still in the processing stage.)

  • Jimm_Scope
    Jimm_Scope Posts: 3,489 Disability Gamechanger
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    I will also say, don't just follow the number on the email/documents. I would check the right number on the councils website first. I always double check numbers/email addresses given to me on the actual website of the organisation.

    They/Them, however they are no wrong pronouns with me so whatever you feel most comfortable with
    Online Community Specialist

    Concerned about another member's safety or wellbeing? Flag your concerns with us. 
    Want to give us feedback? Complete our feedback form now.
    Opinions are my own, such as mashed potato being bad.
  • Sandy_123
    Sandy_123 Scope Member Posts: 55,461 Disability Gamechanger
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    Be careful it might be a scam email your council on their website address and check with them

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