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RobI said: I presented the info to the assessor who took the doctors report and never read it (hopefully she did afterwards) but dismissed the other as irrelevant having not looked at that. Why don't ATOS and CAPITA earn their massive revenue by doing a thorough and diligent job ?
RobI said: I have grave doubts about the PIP submission form.The very first statement Section 1 states "if we need additional information we may contact the health professionals that support you." This suggests to the claimant that the DWP Capita/ATOS will gather the necessary information from the relevant professionals that the claimant has listed. Believe me this is not the case. Gather the information yourself as these muppets generally won't do it. It is misleading on the DWP's part (why I ask ?) and is compounded by Capita and ATOS who conduct F2F without the correct picture of claimants issues. Claimants have had to go to F2F with complex and extreme health issues which could have been resolved in a much more compassionate way. Claimants go to F2F in good faith assuming that the background information has been gathered for a fair and just hearing. Like lambs to the slaughter totally unaware that all of their evidence has not been gathered let alone read. I am disgusted with the whole process.
RobI said: With respect they don't diagnose and have no remit to do so. They make an assessment on function. However some are mental health, some paramedic, and some nurses. Some people have complex issues both physical and mental and they cannot be expected to be expert at both.
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