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Girlfriend now told can't have report until award letter!

As some know here, my girlfriend had her consultation on the 24th, received a text on the 26th that the DWP had received her report, called on the 27th to request the report, told she would be sent it immediately, called back now 6 days later...
... told she can't have it until she receives her decision letter because the DWP doesn't want to lead people on or give them false hope.
... told she can't have it until she receives her decision letter because the DWP doesn't want to lead people on or give them false hope.
Replies
What evidence did you present btw? Do you mean with your original application?
I dont want to get your hopes up either but in my experience (I was very annoyed that I couldn't have a copy as I explained it is a snapshot in time so it shouldn't matter if it is wrong) they do it so they can correct any mistakes before you become aware of it to protect the department's reputation and also as they make the final decision.
Yeah, it's really not on. I might have her call back tomorrow then. Having said that, it is now over a week since her face to face, and I am wondering if it's worth simply waiting for the award/decision letter, or might the report not even come with that?
I live in the UK and this is the call log in question from my Subject Access Request and what the response to my complaint was in June. They completely refused to send it to me for the reasons given until they made a decision. I was also told by a previous advisor they would send it straight away and this conversation was after I complained that they could not withhold the info with the intention of amending it. Obviously I'm not saying that people more experienced and therefore best place to comment are wrong, I was just offering my experience because the same thing happened to me and it was a positive experience in the end.
After all, the decision letter isn't necessarily going to take the full 6 weeks is it?
No problem... I hope everything turns out ok and like I said I won't pretend to know what I'm talking about. Was just offering reasurrance that you're not the only person this has happened to. I did same as you and when it hadn't arrived I was told I couldn't have a copy and the the process had changed. I challenged this and got the same response from customer service. Also mine did not arrive with my decision it arrived a few weeks later but I didn't have to request it again.
So if it's nearly 6 weeks, this could very well be another 4 yet as it's been over a week.
I think where I got 6 weeks from is the text saying they’d received her report saying within 6 weeks a decision will be made.
1) Phone the PIP helpline again tommorow and request it, as you can have it as you live in the UK.
2) The report will NOT come with any decision wether the right or wrong decision.
3) Don't be fobbed off.
Good luck again.
I created one of the campaign election video for Labour, and Jeremy Corbyn,
This is a new version of Emeli Sande, Hope "You Are Not Alone
You can see the video here.
https://m.youtube.com/watch?v=P5o8hRHh9IY
Did the report you received on your consultation at least shed some positive light? That the accessor was honest, etc.?
Yes it did this time as had my local Councillor attend with me, was recorded and she still minimised things, but not so much that it affected points, 8 and 10 in 2017, looks like 21 and 16 this time if the DWP don’t change it.
I am hoping that this accessor of my girlfriend was honest. He never argued with anything she said, just typed it away, said she didn’t have to perform the exercises and explained it’s not a vital component of the assessment, and was very stern and firm, but seemingly fair.
Whether that is reflected in the report remains to be seen.
My girlfriend is about to phone up for the third time to request the report. If they say no, shall she say she isn’t in Northern Ireland so is entitled to it?