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Is there a way to email evidence in digitally? I don't have a printer.

Jadey1516Jadey1516 Member Posts: 7 Listener
edited February 1 in PIP, DLA and AA
Hi all,

I started the PIP process at the beginning of January. Bizarrely, my friend who applied a week before me was given an online claim form whereas I was given the traditional paper form. Even more strange as I said I have a coordination disability. 

All my evidence is digital as things often are nowadays (including if you don't want to send your only copy), but also I've often had specialists email me documents.

I don't own a printer as just printed odd things in work plus everything is digital. I was hoping when Citizens advice "helped" me fill in my form that they could print and send me my evidence when they sent me notes of all the answers for the form as was told they'd be writing but was thrown when they asked to write my answers. 

Anyone know if there's a way to email evidence in digitally?

Thanks 

P.s, DWP don't seem to be following coronavirus protocol with me so probably why I got a paper assessment. I only had 28 days compared to the official 3 months you're meant to get now.

Replies

  • calcotticalcotti Member Posts: 502 Pioneering
    edited January 31
    The digital forms are a trial so not widespread. DWP are hoping to make it possible to do digital applications in future.

    At the moment it is daft. As you indicate the evidence is often digital. Claimant prints it out and sends it to DWP. It is received at a sorting centre where everything is scanned and uploaded to DWP. The papers are, as I understand it, thrown away.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • lisathomas50lisathomas50 Member Posts: 3,148 Pioneering
    @colcotti I think its a great idea  a few of my clients have done digital  applications 
  • Jadey1516Jadey1516 Member Posts: 7 Listener
    calcotti said:
    The digital forms are a trial so not widespread. DWP are hoping to make it possible to do digital applications in future.

    At the moment it is daft. As you indicate the evidence is often digital. Claimant prints it out and sends it to DWP. It is received at a sorting centre where everything is scanned and uploaded to DWP. The papers are, as I understand it, thrown away.
    Thanks @calcotti . That makes sense as to why my friend got one, though slightly illogical that they wouldn't suggest someone who declares writing difficulties gets the digital one, lol but that's how it goes. 
    Yeah, it is daft, especially when most other companies are actively questioning paper wastage, plus they'd have to use a confidential waste disposal service so extra cost, likely to the taxpayer. And emails have a simple way to track if sent/received.
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