If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Hi, my name is Millie22! My ESA hasn't come in today. What can I do?

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Millie22
Millie22 Community member Posts: 1 Listener
Hi my esa was ment to go in today & it hasn't i dont know what to do as this is all the money I get & I no elec gas or food! I am struggling. What can I do.? Im on the phone. Just now trying to find out what's going on? I'm. Worried sick. My mum just died too  & I'm. Not coping aswell. ?

Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,499 Disability Gamechanger
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    Welcome to the community @Millie22 :) 

    I can imagine not getting your expected ESA payment would be quite stressful. When we've had members post about this in the past, it's often been due to an admin error, or something similar. You're doing the right thing by calling them, and I hope that they're able to explain to you why you haven't received your payment, and when you can expect to receive it. 

    I'm really sorry to hear about the loss of your mum, too. Have you been able to access any support to help you through the grieving process? Do you have a good support network of other family and friends around you? If you need someone to talk to, Cruse bereavement support might be a good place to start.

    National Campaigns Officer at Scope, she/her

  • MarkM88
    MarkM88 Community member Posts: 3,127 Connected
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    Please do let us know what they say when you get through to them on the telephone. 
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