They made MR decision yesterday, but won't tell me the outcome over the phone

Tbarber47

Hi i got refused pip then took it to rm they made decision yesterday but wont tell me on phone said because data protection is that true they cant tell you on phone has a yone else had that told

Tbarber47

I meant mr im so nervous for my decision as i thought they could tell you on phone your decision 

Tbarber47

They said i have to wait for decision letter 

poppy123456

They won't always tell you over the phone. You should receive the decision letter in the next couple of weeks. If you're not happy then you can proceed to Tribunal.

If the decision was successful and you were awarded any money owed should be in your bank between 3-5 days after payment was sent. Usually you receive the payment before the letter.

Tbarber47

Thanks for your response 

Tbarber47

Hi just a quick question if u won your mr do they send that automatic message by te t your been awarded via text

poppy123456

If they have a mobile number for you then yes they do send text messages to say you've been awarded.

Tbarber47

Just an update managed to get decision on phone iv won my mr but only got the daily living not the mobility side he said i can appeal if i want  but so pleased i managed to get something when they scored me 0 on everything 

Tori_Scope

Thanks for the update @Tbarber47 Do you think you'll appeal again? 

Tbarber47

Im going to look into it as im not happy with getting 0 ppints for mobility just going to read through decision letter when it arrives 

Alex_Alumni

That's a good idea @Tbarber47 and do let us know if we can help support you in the meantime.

Tbarber47

Thanks

L_Volunteer

You are welcome @Tbarber47. It is the very least you deserve.

Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and listening to you 

Tbarber47

How long does it take for decision letter iv had a back payment but no letter its been nearly 3 weeks as need to look for maybe tribunal 

calcotti

I would expect you to have had it by now. It may be held up in the post but you can ring and ask DWP to issue another copy.

Tbarber47

Iv got it now thanks im having a good read to look into a tribunal 

L_Volunteer

Really positive and glad to hear you have got it now @Tbarber47. How are you feeling about having a good read to look into a tribunal?

Please don't hesitate to let us know if we can do anything else to support you. We are all here for you and listening to you 

Tbarber47

How do you start the appeal process can you ring them and start the process, i feel its more hard work to go through as i was awarded 8 points for daily living and 0 for mobility which i need i feel i have a good argument for that so just wondering how i go about it to get the ball rolling ,thanks

poppy123456

You should put that request in writing stating where and why you think you should have scored those points. The most likely outcome of the MR will be the decision will remain the same, if this happens you can proceed to Tribunal.

Timescales for the MR are 2-12 weeks.

Tbarber47

I have already done mr they turned it from 0 points on everything to 8 points on dailyliving just need to appeal on mobility side at tribunal how do u start that process 

poppy123456

Details here. https://www.gov.uk/appeal-benefit-decision/submit-appeal