Universal credits really are not real world

surveyfriend
surveyfriend Online Community Member Posts: 5 Listener
in Benefits and income

So March Pay was Fri 21st March 2025 April Pay was Thursday 17th April 2025 , my period runs from 20-20th each month, so due to the bank holiday its slightly early.

I wont have zero pay showing in mays period , uc have given me a £0 claim for this month and £0 for child care, meaning 400 worse off how can this be fair for working parents?

"If your monthly earnings are paid twice during an assessment periodWe might be able to move one set of monthly earnings to another assessment period. Use your journal to contact us about this."

"reply 

Thank you for getting in touch. This has been referred to the earnings team to check your earnings and make any corrections needed

so does this mean it wont change? And how long is it taking people?

Comments

  • Charlie_Scope
    Charlie_Scope Posts: 88 Scope Online Community Coordinator

    Hello @surveyfriend. If your wages were paid early due to the bank holiday, your employer should still use the actual pay date when reporting the payment to HMRC. Have you checked what was reported to HMRC?

  • Kimi87
    Kimi87 Online Community Member Posts: 5,037 Championing

    UC can shift one set of earnings into another assessment period, meaning they would owe you money for the original zero AP.

    Their reply means they've referred it onto the correct department to look at.

  • surveyfriend
    surveyfriend Online Community Member Posts: 5 Listener

    Thank you they have zero idea of time scales or anything, months weeks years

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