Attention Moderators, Technical Problems Affecting Forum Use

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  • Admin_Scope
    Admin_Scope Posts: 38 Scope online community team

    Thanks everyone for your feedback. Please keep it coming with examples and screenshots where you can.

  • Steve_in_The_City
    Steve_in_The_City Scope Member Posts: 810 Trailblazing
  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,793 Championing
    image.png image.png

    I still can't access any posts through the notification list at all. Just comes up with the 'gone wrong' page above. Also just noticed the notification icon isn't showing up when I'm in a thread (top image), only on the main page.

  • Steve_in_The_City
    Steve_in_The_City Scope Member Posts: 810 Trailblazing

    To get the forum I have to use a long-winded route. Below is what I get if I click/tap on a message. Please sort it out.

    wrong.jpg
  • Steve_in_The_City
    Steve_in_The_City Scope Member Posts: 810 Trailblazing

    @Admin_Scope This hasa been going on for a few days.

  • Kimi87
    Kimi87 Online Community Member Posts: 6,065 Championing

    I'm getting that screen after I submit an edit on my comments, but the edit has gone through successfully.

  • bellatango
    bellatango Online Community Member Posts: 100 Empowering

    @Admin_Scope

    The "me box" only shows when you're not reading a discussion

    2025-05-01_194025.jpg

    As soon as you got to reply it disappears

    2025-05-01_194223.jpg

    going to the "me box" and trying to open any discussions you have notifications set for results in this

    2025-04-30_003236.jpg
  • bellatango
    bellatango Online Community Member Posts: 100 Empowering

    @Admin_Scope

    It's mostly fixed, but shouldn't the "me box" always be available on every page? Maybe I've imagined it was there before.

    image_2025-05-04_213352089.png

    If you're reading a discussion those last four icons don't show

    image_2025-05-04_213551961.png
  • Albus_Scope
    Albus_Scope Posts: 10,362 Scope Online Community Coordinator

    Thanks for the update @bellatango I'll pass this on. 😊

  • luvpink
    luvpink Online Community Member Posts: 2,436 Championing

    Why can't I use abbreviations?

    I used to be able to.

    Also I have to sign in every time I come the forum and I have to agree to 'cookies'.

  • noonebelieves
    noonebelieves Online Community Member Posts: 705 Championing
    https://forum.scope.org.uk/discussion/comment/1023622#Comment_1023622

    @Admin_Scope I’m unable to post in the Green Paper discussion thread-I can read posts , but I can’t contribute. I had also started a thread about this, and Holly responded to it, but now I can’t find it. I’m raising this here as something seems seriously wrong.Also, why are the issues affecting only the Green Paper thread? Just sharing my thoughts and concerns. I appreciate everything you’re doing, and I hope these issues are resolved soon.

  • Holly_Scope
    Holly_Scope Posts: 2,997 Scope Online Community Coordinator

    Hi all. Hopefully the issue with the green paper is resolved now the new chat has been created.

    There is some work ongoing to fix some of the issues. I think the "error message" part is ok now and the icons at the top right of the screen but if not, let us know.

    Hopefully all the little issues will soon be resolved 🤞

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,793 Championing

    Notifications and icons are all working for me again. 🙂

  • Holly_Scope
    Holly_Scope Posts: 2,997 Scope Online Community Coordinator

    Great news! 😊 I think things are nearly back to normal. Is everyone else finding the same?

  • bellatango
    bellatango Online Community Member Posts: 100 Empowering
    edited June 30

    @Admin_Scope

    Been getting this page when I refresh for about a week now. It's intermittent and via pc

    image_2025-06-30_194202896.png
  • Steve_in_The_City
    Steve_in_The_City Scope Member Posts: 810 Trailblazing

    Yes, I get this page too.

  • chiarieds
    chiarieds Online Community Member Posts: 17,132 Championing

    I've been getting a slight lag when I try to go to a discussion that it's due to 'maintenance,' & try again later. Just occasionally using a desktop PC - not today, but in the previuos couple of days.

  • worried33
    worried33 Online Community Member Posts: 990 Championing

    For me if I click quote, sometimes I have to click a second time to get the quote to populate, I do get some lag when saving edits, but only a few seconds.

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,793 Championing

    I keep getting the 'Verifying you are human' page as well. Sometimes it sticks until I close the page. Other times it does eventually go through. Also on laptop.

  • Biblioklept
    Biblioklept Online Community Member Posts: 151 Empowering

    I'm not having any problems except the quote button not being reliable, have to press it two or three time to work, it reloads like it has and then does nothing

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