ESA to uc

snuggles65
snuggles65 Online Community Member Posts: 98 Contributor

Hi,

We migrated to UC on the 27th may 25 and I mentioned on my journal that we needed an extra bedroom. No response. Today I mentioned it again and I had to fill a form stating when and why we needed the extra bedroom. When we were on housing benefit we got the extra room. How long do they take to make a decision? And if it comes back that's it's been declined where do we go from there?

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 5,910 Championing

    You can request a Mandatory Reconsideration of the decision if they turn you down, this will be referred to a Decision Maker.

    If they still say no, you can request an independent appeal tribunal hearing.

    https://www.citizensadvice.org.uk/benefits/universal-credit/problems-with-your-payment/challenging-a-universal-credit-decision-mandatory-consideration/

  • snuggles65
    snuggles65 Online Community Member Posts: 98 Contributor

    Hi kimmy87

    Just looked at my journal they told me it's gone to a decision maker. Is that a good thing?

  • Kimi87
    Kimi87 Online Community Member Posts: 5,910 Championing
    edited June 5

    That's normal procedure 😊

    You can still request a MR then appeal if needed.

  • snuggles65
    snuggles65 Online Community Member Posts: 98 Contributor

    Thank you kimmy87

  • snuggles65
    snuggles65 Online Community Member Posts: 98 Contributor

    Hi kimmy87

    Just let you know had a message on our journal we have been granted an extra bedroom. So all our rent will be paid. Just got to wait on hubby's review for pip which we sent back Jan 25 and ends aug 25. Do you know how long reviews are we are in Staffordshire?