My husbands assessment

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  • steve51
    steve51 Online Community Member Posts: 7,121 Championing
    Hi @dude

    Fingers & Toes Crossed ????????????
  • dude
    dude Online Community Member Posts: 22 Connected
    Thank you @steve51
  • steve51
    steve51 Online Community Member Posts: 7,121 Championing
    Hi @dude

    "No Probs Anytime" 

    Thanks.
  • dude
    dude Online Community Member Posts: 22 Connected
    Hi everyone, still waiting on the letter.  That's been 6 weeks now
  • gazza47
    gazza47 Online Community Member Posts: 76 Connected
    Ring em then.... Should've heard something by now.... Let us know what they say
  • dude
    dude Online Community Member Posts: 22 Connected
    They sent a letter on the 4th October saying they had all the information they needed.  Can anyone advise how long it takes from that letter???
  • dude
    dude Online Community Member Posts: 22 Connected
    Just called and They said there back logged with cases.  But they have been saying for 2 weeks it's with a case worker @gazza47
  • gazza47
    gazza47 Online Community Member Posts: 76 Connected
    When we rang after 6 weeks they sorted it straight away, but I guess it depends on the area you live in.... Hope it gets sorted soon, I know how hard and stressful it is waiting for these buggers to get their fingers out..... It really shouldn't be too much longer now though so fingers crossed you get what you want
  • dude
    dude Online Community Member Posts: 22 Connected
    Thanks @gazza47,was it 6 weeks from the f2f? 
  • gazza47
    gazza47 Online Community Member Posts: 76 Connected
    Thereabouts yeah
  • dude
    dude Online Community Member Posts: 22 Connected
    Still waiting, coming into the 7th week :(
  • gazza47
    gazza47 Online Community Member Posts: 76 Connected
    Have you rang them yet?
  • dude
    dude Online Community Member Posts: 22 Connected
    Yes nearly everyday, they just keep saying that there is a back log.
  • dude
    dude Online Community Member Posts: 22 Connected
    They said wait a few weeks :neutral: and call back.
  • gazza47
    gazza47 Online Community Member Posts: 76 Connected
    The backlog must either be so immense that they can't deal with your claim yet..... Or, they're lying
  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,761 Championing
    I'm so sorry this situation is taking so long to resolve @dude, the waiting time must be really unsettling for you too. I wonder if @BenefitsTrainingCo can offer any further advice on this?
  • Barrylad1957
    Barrylad1957 Online Community Member Posts: 99 Contributor
    @dude
    Sorry to hear that you've been kept waiting - the wait is awful, I know - and you may have heard back from them by now, but, as others have already said on here, you must keep on at them if you havent. I live in an area where the waiting lists are, apparently, extraordinarily long, but I was done and dusted really quickly, and actually received my "We now have enough info.." letter and my decision letter on the very same day. I hope its all gone your way and you get all the help you and your husband are entitled to, so, if you havent had your decision yet, good luck, and if you have, nice one  :)
  • dude
    dude Online Community Member Posts: 22 Connected
    Thank you @Barrylad1957 :smile: just worried if I call a lot they will be thinking I'm crazy lol
  • gazza47
    gazza47 Online Community Member Posts: 76 Connected
    We called a lot, and in the end they found our claim on a pile of paperwork just forgotten about..... So don't be sucked in by this back log nonsense, that's just to get you off the phone...... Ask for the person in charge that's what we did and that's who found our claim and sorted it
  • dude
    dude Online Community Member Posts: 22 Connected
    Hi @PippaScope, I'm just away now to ask them.  Thank you for the information

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