Check and confirm details to-do

Hopeless
Hopeless Online Community Member, Scope Member Posts: 972 Pioneering
in Universal Credit (UC)

I migrated to UC 3 months ago and today I got a message to sign in to my journal. It filled me with dread but looked and they’d set up a to-do to check and confirm my details. Everything is the same as when I claimed except the amount in my bank account does vary day by day obviously. I updated that with the amount I have today and confirmed the rest.

Is this a normal thing? It’s made me really anxious and worried

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 7,477 Championing

    I've been on UC since March 2023.

    In July this year I was asked to update my contact details- they hadn't changed so I just put the same information down again.

  • Hopeless
    Hopeless Online Community Member, Scope Member Posts: 972 Pioneering

    Are these just random UC quirks then?

  • Kimi87
    Kimi87 Online Community Member Posts: 7,477 Championing

    I can't answer that with a yes or no, just sharing my similar experience.

  • Hopeless
    Hopeless Online Community Member, Scope Member Posts: 972 Pioneering

    Thank you

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