Hi, my name is kaysha! Change of circumstances - new rate?

kaysha
kaysha Online Community Member Posts: 6 Listener
edited October 14 in PIP, DLA, ADP and AA

hi there just looking for some advice my partner did a change of circumstances and the auto line (pip) still says the same rate as before , it’s his pay day tomorrow can anyone please give me some advice kind regards

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  • Rachel_Scope
    Rachel_Scope Posts: 2,118 Scope Online Community Coordinator

    Hi @kaysha and welcome to the community! Just to clarify, were you assuming that due to the change of circumstances the rate would change?

    It would depend on the change made as to whether the rate would change.

    Sorry I used the word 'change' a lot there! Hope it makes sense 😊

  • kaysha
    kaysha Online Community Member Posts: 6 Listener

    Hi there just worried it’s been stopped but really fussed if it says the same rate just my partners health has got worse and the increase would really help , we’ve had a text to say descion has been made and waiting on letter but it’s his payday tomorrow and don’t know what to expect x

  • Kimi87
    Kimi87 Online Community Member Posts: 7,444 Championing
    edited October 14

    The information given on the automated line isn't reliable.

    You can call and ask the outcome, but they won't always give out that information over the phone.

  • Rachel_Scope
    Rachel_Scope Posts: 2,118 Scope Online Community Coordinator

    Ah I see @kaysha. I'm sorry your partners health has got worse, that must be difficult for you both. I understand it's worrying thinking about what will happen after a change of circumstances but fingers crossed you do get an increase. Try not to worry, it's doubtful that they'd stop it, escpecially with your partners worsening condition.

  • kaysha
    kaysha Online Community Member Posts: 6 Listener

    just really worried that it’s been stopped it might even stay at same rate , yh fingers crossed he gets an increase 😊, he has very very high blood pressure been put on medication for it and also gets a prescription for medical canibis and has authritis x

  • Rachel_Scope
    Rachel_Scope Posts: 2,118 Scope Online Community Coordinator

    Morning @kaysha 😊 did you get your payment?

  • kaysha
    kaysha Online Community Member Posts: 6 Listener

    good afternoon payments was the same as before

  • kaysha
    kaysha Online Community Member Posts: 6 Listener

    Still on same rate x

  • Rachel_Scope
    Rachel_Scope Posts: 2,118 Scope Online Community Coordinator

    I'm glad you've received it so now you don't need to worry that it's been stopped 😊

  • kaysha
    kaysha Online Community Member Posts: 6 Listener

    yh that’s very true thankyou for checking up hun x

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