No message after PIP assessment

merita
merita Online Community Member Posts: 1 Listener
edited December 18 in PIP, DLA, ADP and AA

my appointy did my assessment for pip today but I didn’t receive messages on my phone? Normally I hear the messages cam straight away after few hours. Can someone let me know is normal not to receive messages?

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Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 7,896 Championing

    The messages don't always get sent after a few hours.

    It depends on when the report gets sent to DWP.

    If it's been selected for audit (an internal quality check process), this is one of the reasons it might take longer for DWP to get the report.