Hi, my name is Martine!

Hi @Martine, and welcome to the community!

My understanding is that some people have not been paid their full entitlement of ESA, with means-tested benefits being omitted from people's payments. It sounds like ESA are in the process of directly contacting those affected, so if you are one of the people who has been underpaid, they should contact you. You could attempt to contact the DWP if you'd like to know more, but I imagine there will be a backlog of other callers enquiring about the same issue!