An apology for today's unexpected emails

Adrian_Scope
Adrian_Scope Posts: 14,149 Online Community Programme Lead
edited January 21 in Announcements and information

We want to sincerely apologise for the large number of notification emails many of you have received or are continuing to receive today.

While carrying out routine maintenance on the community, an error occurred that caused email notifications to be sent in bulk. This was not intended, and we fully understand how frustrating and disruptive this will have been.

We are very sorry for the inconvenience and for the volume of messages this created. The issue has now been identified and we are working hard to resolve it as soon as possible.

Thank you for your patience and understanding, and for being part of the community.

If you have any concerns, you’re welcome to contact us directly either by PM here on the community or by emailing us at: community@scope.org.uk

Comments

  • NDmummy
    NDmummy Online Community Member Posts: 53 Contributor

    Thank You for info, will try and comeback end of week , hopefully

  • martymart
    martymart Online Community Member Posts: 31 Contributor

    hi thanks for update I have just deleted 350 emails due to email overload

  • Strawberry1
    Strawberry1 Online Community Member, Scope Member Posts: 8,437 Championing

    No worries @Adrian_Scope , hope all is ok now

    Best wishes always

  • Stellar
    Stellar Online Community Member Posts: 373 Pioneering

    was about to post a thread asking what happened, as my focused emails folder became infested with this spam. thanks for the update.

  • NDmummy
    NDmummy Online Community Member Posts: 53 Contributor

    How do I unsubscribe, Please , promise I'll come back

  • Catherine21
    Catherine21 Posts: 8,969 Championing

    I never been so popular lol 😆

  • Cyhyraeth
    Cyhyraeth Online Community Member Posts: 37 Empowering

    I had about 4 pages of emails from Scope, I thought something i'd said started off a crazy discussion😂

  • kitsmum
    kitsmum Online Community Member Posts: 135 Empowering

    Thanks for the information. Made me feel really popular today!!

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